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Alternative paths to high consulting fees : a fuzzy-set analysis
Lassala, Carlos; Carmona, Pedro; Momparler, Alexandre - In: Journal of business research : JBR 69 (2016) 4, pp. 1367-1371
Persistent link: https://www.econbiz.de/10011447271
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Main drivers of consultancy services : a meta-analytic approach
De Fuentes, Cristina; Porcuna, Rubén - In: Journal of business research : JBR 69 (2016) 11, pp. 4775-4780
Persistent link: https://www.econbiz.de/10011588419
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Low-cost trends in audit fees and their impact on service quality
Climent-Serrano, Salvador; Bustos-Contell, Elisabeth; … - In: Journal of business research : JBR 89 (2018), pp. 345-350
Persistent link: https://www.econbiz.de/10011881805
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Configurational path to customer satisfaction and stickiness for a restaurant chain using fuzzy set qualitative comparative analysis
Hsiao, Yu-Hsiang; Chen, Li-Fei; Chang, Chao-Chin; Chiu, … - In: Journal of business research : JBR 69 (2016) 8, pp. 2939-2949
Persistent link: https://www.econbiz.de/10011507829
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Multilevel environment induced impulsive gambling
Wong, IpKin Anthony; Prentice, Catherine - In: Journal of business research : JBR 68 (2015) 10, pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
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Easy to please or hard to impress : elucidating consumers' innate satisfaction
Pamirleanu, Nadia; Chennamaneni, Pavan Rao; Krishen, … - In: Journal of business research : JBR 69 (2016) 5, pp. 1914-1918
Persistent link: https://www.econbiz.de/10011451594
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The critical role of customer forgiveness in successful service recovery
Harrison-Walker, L. Jean - In: Journal of business research : JBR 95 (2019), pp. 376-391
Persistent link: https://www.econbiz.de/10011980198
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Transforming community well-being through patients' lived experiences
Gallan, Andrew S.; McColl-Kennedy, Janet R.; … - In: Journal of business research : JBR 100 (2019), pp. 376-391
Persistent link: https://www.econbiz.de/10012023814
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A naive Bayes strategy for classifying customer satisfaction : a study based on online reviews of hospitality services
Sánchez-Franco, Manuel J.; Navarro García, Antonio; … - In: Journal of business research : JBR 101 (2019), pp. 499-506
Persistent link: https://www.econbiz.de/10012103442
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Experience management as an innovative approach in emerging Mediterranean destinations
Cervera-Taulet, Amparo; Pérez-Cabañero, Carmen; … - In: Journal of business research : JBR 101 (2019), pp. 536-547
Persistent link: https://www.econbiz.de/10012103470