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The great game of business : advancing knowledge on gamification in business contexts
Wünderlich, Nancy V.; Gustafsson, Anders; Hamari, Juho; … - In: Journal of business research : JBR 106 (2020), pp. 273-276
Persistent link: https://www.econbiz.de/10012158364
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Renew or cancel? : drivers of customer renewal decisions for IT-based service contracts
Wangenheim, Florian von; Wünderlich, Nancy V.; … - In: Journal of business research : JBR 79 (2017), pp. 181-188
Persistent link: https://www.econbiz.de/10011745251
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"Service Encounter 2.0" : an investigation into the roles of technology, employees and customers
Larivière, Bart; Bowen, David E.; Andreassen, Tor W.; … - In: Journal of business research : JBR 79 (2017), pp. 238-246
Persistent link: https://www.econbiz.de/10011745302
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Triadic relationships in the context of services for animal companions
Rötzmeier-Keuper, Julia; Hendricks, Jennifer; … - In: Journal of business research : JBR 85 (2018), pp. 295-303
Persistent link: https://www.econbiz.de/10011815549
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Overcoming vulnerability : channel design strategies to alleviate vulnerability perceptions in customer journeys
Wünderlich, Nancy V.; Hogreve, Jens; Chowdhury, Ilma Nur; … - In: Journal of business research : JBR 116 (2020), pp. 377-386
Persistent link: https://www.econbiz.de/10012257627
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Stage-gate and agile development in the digital age : promises, perils, and boundary conditions
Paluch, Stefanie; Antons, David; Brettel, Malte; Hopp, … - In: Journal of business research : JBR 110 (2020), pp. 495-501
Persistent link: https://www.econbiz.de/10012237889
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Special section on stage-gate and agile development in the digital age : promises, perils, and boundary conditions
Paluch, Stefanie (ed.); Antons, David (ed.);  … - 2020
Persistent link: https://www.econbiz.de/10012238488