//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business research : JBR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The value of introducing custo...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
271
Konsumentenverhalten
271
Online retailing
212
Online-Handel
212
Einzelhandel
192
Retail trade
186
E-commerce
146
Electronic Commerce
146
Internet marketing
82
Online-Marketing
82
Beziehungsmarketing
80
Relationship marketing
80
Social Web
61
Social web
61
Viral marketing
53
Virales Marketing
53
Customer satisfaction
39
Kundenzufriedenheit
39
Brand management
34
Markenführung
34
Dienstleistungsqualität
32
Service quality
32
Distribution channel
30
Vertriebsweg
30
Retailing
28
Digital platform
27
Digitale Plattform
27
Digitalisierung
26
Digitization
26
Brand image
24
Markenimage
24
Lieferantenmanagement
23
Supplier relationship management
23
Bibliometrics
21
Bibliometrie
21
Confidence
21
Emotion
21
Preismanagement
21
Pricing strategy
21
Vertrauen
21
more ...
less ...
Online availability
All
Undetermined
309
Free
6
Type of publication
All
Article
435
Book / Working Paper
4
Type of publication (narrower categories)
All
Article in journal
432
Aufsatz in Zeitschrift
432
Collection of articles of several authors
5
Sammelwerk
5
Conference paper
2
Konferenzbeitrag
2
Bibliografie enthalten
1
Bibliography included
1
Case study
1
Conference proceedings
1
Fallstudie
1
Konferenzschrift
1
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
434
Undetermined
5
Author
All
Chebat, Jean-Charles
6
Choi, Jeonghye
6
Kukar-Kinney, Monika
5
Dwivedi, Yogesh Kumar
4
Grewal, Dhruv
4
Ko, Eunju
4
Rana, Nripendra P.
4
Richard, Marie-Odile
4
Babin, Barry J.
3
Bhatnagar, Amit
3
Chatzipanagiotou, Kalliopi
3
Dennis, Charles
3
Garaus, Marion
3
Hjort, Klas
3
Ketron, Seth
3
Kim, Jikyung
3
Papatla, Purushottam
3
Parida, Vinit
3
Park, Jungkun
3
Paul, Justin
3
Roggeveen, Anne L.
3
Takahashi, Ikuo
3
Wagner, Udo
3
Yan, Ruiliang
3
Aiello, Gaetano
2
Al-Nabhani, Khalid
2
Alamanos, Eleftherios
2
Azer, Jaylan
2
Badrinarayanan, Vishag
2
Beatty, Sharon E.
2
Becerra, Enrique P.
2
Behl, Abhishek
2
Belhadi, Amine
2
Berg, Hanna
2
Bigné Alcañiz, J. Enrique
2
Brenes, Esteban R.
2
Broekhuis, Manda
2
Chaparro-Peláez, Julián
2
Cho, Yoon C.
2
Cho, Yoon-na
2
more ...
less ...
Published in...
All
Journal of business research : JBR
Journal of retailing and consumer services
966
Journal of retailing
373
SpringerLink / Bücher
320
International journal of production economics
295
European journal of operational research : EJOR
293
The international review of retail, distribution and consumer research
283
International journal of retail & distribution management
270
Electronic commerce research
240
Management science : journal of the Institute for Operations Research and the Management Sciences
219
International Journal of Retail & Distribution Management
205
NBER working paper series
177
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
167
International journal of electronic marketing and retailing : IJEMR
166
Journal of internet commerce
161
Information systems research : ISR
152
Information systems and e-business management : ISeB
138
Working paper / National Bureau of Economic Research, Inc.
134
International journal of business information systems : IJBIS
133
Springer eBook Collection
132
Transportation research / E : an international journal
131
NBER Working Paper
129
International journal of production research
126
International journal of retail and distribution management
126
Journal of electronic commerce research : JECR
123
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
118
Industrial marketing management : the international journal for industrial and high-tech firms
116
International journal of e-business research : an official publication of the Information Resources Management Association
115
International journal of electronic business
114
International journal of electronic commerce : IJEC
113
MPRA Paper
112
Technological forecasting & social change : an international journal
112
Manufacturing & service operations management : M & SOM
110
Electronic commerce research and applications
109
International journal of internet marketing and advertising : IJIMA
102
The service industries journal
97
Electronic markets : the international journal on networked business
96
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
94
Journal of marketing
93
Premier reference source
93
more ...
less ...
Source
All
ECONIS (ZBW)
439
Showing
1
-
10
of
439
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Allocating a hybrid retailer's assortment across retail stores : bricks-and-motar vs. online
Bhatnagar, Amit
;
Syam, Siddhartha S.
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1293-1302
Persistent link: https://www.econbiz.de/10010365131
Saved in:
2
Mapping consumer's cross-device usage for online search : mobile- vs. PC-based search in the purchase decision process
Han, Sangman
;
Han, Jin K.
;
Im, Il
;
Jung, Sung In
;
Lee, …
- In:
Journal of business research : JBR
142
(
2022
),
pp. 387-399
Persistent link: https://www.econbiz.de/10013168306
Saved in:
3
From clicks to bricks : the impact of product launches in offline stores for digital retailers
Jiang, Yan
;
Kim, Jeeyeon
;
Choi, Jeonghye
;
Kang, Moon Young
- In:
Journal of business research : JBR
120
(
2020
),
pp. 302-311
Persistent link: https://www.econbiz.de/10012417132
Saved in:
4
How to measure quality in multi-channel retailing and not die trying
Acquila-Natale, Emiliano
;
Iglesias-Pradas, Santiago
- In:
Journal of business research : JBR
109
(
2020
),
pp. 38-48
Persistent link: https://www.econbiz.de/10012238022
Saved in:
5
The touchy issue of produce : need for touch in online grocery retailing
Kühn, Frauke
;
Lichters, Marcel
;
Krey, Nina
- In:
Journal of business research : JBR
117
(
2020
),
pp. 244-255
Persistent link: https://www.econbiz.de/10012285962
Saved in:
6
Does online retail coupons and memberships create favourable psychological disposition?
Balakrishnan, Janarthanan
;
Foroudi, Pantea
;
Dwivedi, …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 229-244
Persistent link: https://www.econbiz.de/10012257593
Saved in:
7
Psychological contract violation and customer intention to reuse online retailers : exploring mediating and moderating mechanisms
Malhotra, Neeru
;
Sahadev, Sunil
;
Purani, Keyoor
- In:
Journal of business research : JBR
75
(
2017
),
pp. 17-28
Persistent link: https://www.econbiz.de/10011699753
Saved in:
8
A dual model of product involvement for effective virtual reality : the roles of imagination, co-creation, telepresence, and interactivity
Cowan, Kirsten
;
Ketron, Seth
- In:
Journal of business research : JBR
100
(
2019
),
pp. 483-492
Persistent link: https://www.econbiz.de/10012023994
Saved in:
9
Cross-national variation in consumers' retail channel selection in a multichannel environment : evidence from Asia-Pacific countries
Lu, Qiang
;
Pattnaik, Chinmay
;
Xiao, Junji
;
Voola, Ranjit
- In:
Journal of business research : JBR
86
(
2018
),
pp. 321-332
Persistent link: https://www.econbiz.de/10011855346
Saved in:
10
Online retailing across e-channels and e-channel touchpoints : Empirical studies of consumer behavior in the multichannel e-commerce environment
Wagner, Gerhard
;
Schramm-Klein, Hanna
;
Steinmann, Sascha
- In:
Journal of business research : JBR
107
(
2020
),
pp. 256-270
Persistent link: https://www.econbiz.de/10012156755
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->