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La Londe Conference in Marketing Communications and Consumer Behavior <40, 2013, La Londe-les-Maures>
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More on the role of switching costs in service markets : a research note
Chebat, Jean-Charles
;
Davidow, Moshe
;
Borges, Adilson
- In:
Journal of business research : JBR
64
(
2011
)
8
,
pp. 823-829
Persistent link: https://www.econbiz.de/10009229004
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2
The relationship between satisfaction and loyalty : a mediator analysis
Picón, Araceli
;
Castro, Ignacio
;
Roldán, José L.
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 746-751
Persistent link: https://www.econbiz.de/10010363348
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3
The double-edged sword : the positive and negative effects of swithcing costs on customer exit and revenge
Haj-Salem, Narjes
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1106-1113
Persistent link: https://www.econbiz.de/10010364518
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4
Multichannel service providers' strategy : understanding customers' switching and free-riding behavior
Chou, Szu-Yu
;
Shen, George C.
;
Chiu, Hung-Chang
;
Chou, …
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2226-2232
Persistent link: https://www.econbiz.de/10011472193
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5
Free no more : investigating customer reactions to unexpected free-to-fee switches
Cziehso, Gerrit Paul
;
Schäfers, Tobias
;
Kukar-Kinney, …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 229-242
Persistent link: https://www.econbiz.de/10012103251
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6
Cultural personal values and switching costs perceptions : beyond Hofstede
Blut, Markus
;
Beatty, Sharon E.
;
Northington, William Magnus
- In:
Journal of business research : JBR
150
(
2022
),
pp. 339-353
Persistent link: https://www.econbiz.de/10013365721
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7
Is "three" a lucky number? : exchange-rate exposure in a "Rule of Three" model
Andrikopoulos, Athanasios
;
Dassiou, Xeni
- In:
Journal of business research : JBR
121
(
2020
),
pp. 85-92
Persistent link: https://www.econbiz.de/10012417321
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8
Spatial competition, strategic R&D and the structure of innovation networks
Wang, Shixun
;
Yang, Lihong
- In:
Journal of business research : JBR
139
(
2022
),
pp. 13-31
Persistent link: https://www.econbiz.de/10013194143
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9
Spatial evolution of industries modelled by cellular automata
Zoričak, Martin
;
Horváth, Denis
;
Gazda, Vladimír
; …
- In:
Journal of business research : JBR
129
(
2021
),
pp. 580-588
Persistent link: https://www.econbiz.de/10012509709
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10
The importance of spatial agglomeration in product innovation : a microgeography perspective
Jang, Seongsoo
;
Kim, Jinwon
;
Zedtwitz, Maximilian von
- In:
Journal of business research : JBR
78
(
2017
),
pp. 143-154
Persistent link: https://www.econbiz.de/10011736267
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