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Alert but somewhat unaligned : public sector organisations' social media listening strategies during the COVID-19 pandemic
Erkkilä, Taina; Luoma-aho, Vilma - In: Journal of communication management 27 (2023) 1, pp. 120-135
Persistent link: https://www.econbiz.de/10014288381
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Revisiting trust in the digital era : the interplay of online trust and online dialogic communication from the practitioners' perspective
Tong, Suk Chong; Chan, Fong Yee - In: Journal of communication management 26 (2022) 3, pp. 271-293
Persistent link: https://www.econbiz.de/10013384899
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Responding to online complaints in webcare by public organizations : the impact on continuance intention and reputation
Jacobs, Sandra; Liebrecht, Christine - In: Journal of communication management 27 (2023) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10014288355
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Perceived organizational authenticity in LGBTQ communication : the scale development and initial empirical findings
Lim, Hayoung Sally; Ciszek, Erica; Moon, Won-Ki - In: Journal of communication management 26 (2022) 2, pp. 187-206
Persistent link: https://www.econbiz.de/10013384797
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Messy talk : an unanticipated process of problem-solving and knowledge creation
Mandhana, Dron M. - In: Journal of communication management 26 (2022) 3, pp. 221-235
Persistent link: https://www.econbiz.de/10013384894
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Humanistic communication professionals : dialogue and listening skills as core competencies of humanistic communication professionals in the Netherlands
Elshof, Marjon; Hendrawan, Bram - In: Journal of communication management 26 (2022) 3, pp. 236-253
Persistent link: https://www.econbiz.de/10013384896
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Examining the perceived transparency of DTC genetic testing company communication and its impact on consumer trust, attitude and behavioral intentions
Abitbol, Alan; Lee, Nicole M.; VanDyke, Matthew S. - In: Journal of communication management 26 (2022) 3, pp. 315-330
Persistent link: https://www.econbiz.de/10013384901
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"You don’t meet anybody when walking from the living room to the kitchen" : informal communication during remote work
Viererbl, Benno; Denner, Nora; Koch, Thomas - In: Journal of communication management 26 (2022) 3, pp. 331-348
Persistent link: https://www.econbiz.de/10013384908
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Actions speak louder than words : strategic communication and (un)intentional signalling : a semio-pragmatic taxonomy
Palmieri, Rudi; Rocci, Andrea - In: Journal of communication management 27 (2023) 3, pp. 345-361
Persistent link: https://www.econbiz.de/10014364051
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The rhetoric of the Norwegian government and health authorities during the COVID-19 pandemic
Isaksson, Maria; Solvoll, Mona - In: Journal of communication management 27 (2023) 3, pp. 381-397
Persistent link: https://www.econbiz.de/10014364055