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The future of frontline research : invited commentaries
Rafaeli, Anat; Altman, Daniel; Gremler, Dwayne D.; … - In: Journal of service research : JSR 20 (2017) 1, pp. 91-99
Persistent link: https://www.econbiz.de/10011648268
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Domo arigato Mr. Roboto : emergence of automated social presence in organizational frontlines and customers’ service experiences
Doorn, Jenny van; Mende, Martin; Noble, Stephanie M.; … - In: Journal of service research : JSR 20 (2017) 1, pp. 43-58
Persistent link: https://www.econbiz.de/10011647482
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Socialization, Gender, and Adolescents' Self-Reports of Their Generalized Use of Product Labels
Mangleburg, Tamara F.; Grewal, Dhruv; Bristol, Terry - In: Journal of consumer affairs : official publication of … 31 (1997) 2, pp. 255-279
Persistent link: https://www.econbiz.de/10007364720
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Bits, Briefs and Applications - Consumers' Interpretations of the Semantic Phrases Found in Reference Price Advertisements
Compeau, Larry D.; Lindsey-Mullikin, Joan; Grewal, Dhruv; … - In: Journal of consumer affairs : official publication of … 38 (2004) 1, pp. 178-187
Persistent link: https://www.econbiz.de/10006164869
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Bits, Briefs, and Applications - Comparative Price Advertising: Believe It or Not
Compeau, Larry D.; Grewal, Dhruv; Chandrashekaran, Rajesh - In: Journal of consumer affairs : official publication of … 36 (2002) 2, pp. 284-294
Persistent link: https://www.econbiz.de/10006172277