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Consequences of customer powerlessness : secondary control
Bunker, Matthew; Ball, A. Dwayne - In: Journal of consumer behaviour : an international … 8 (2009) 5, pp. 268-283
Persistent link: https://www.econbiz.de/10003899846
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Out of control? : an ethnographic analysis of the disposal of collectable objects through auction
Cheetham, Fiona - In: Journal of consumer behaviour : an international … 8 (2009) 6, pp. 316-326
Persistent link: https://www.econbiz.de/10003921556
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From trash to treasure and beyond : the meaning of voluntary disposition
Albinsson, Pia A.; Perera, B. Yasanthi - In: Journal of consumer behaviour : an international … 8 (2009) 6, pp. 340-353
Persistent link: https://www.econbiz.de/10003921563
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Not moving things along : hoarding, clutter and other ambiguous matter
Maycroft, Neil - In: Journal of consumer behaviour : an international … 8 (2009) 6, pp. 354-364
Persistent link: https://www.econbiz.de/10003921566
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Couples' narratives of shared-self, possessions and consumption experiences
Wong, Phoebe; Hogg, Margaret K.; Vanharanta, Markus - In: Journal of consumer behaviour : an international … 16 (2017) 1, pp. 72-81
Persistent link: https://www.econbiz.de/10011685021
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Customer reactions to encountering consecutive service failures
Wu, Cou-chen; Lo, Yu Husan - In: Journal of consumer behaviour : an international … 11 (2012) 3, pp. 217-224
Persistent link: https://www.econbiz.de/10009575353
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Sorry not today : self and temporary consumption denial
Black, Iain R. - In: Journal of consumer behaviour : an international … 10 (2011) 5, pp. 267-278
Persistent link: https://www.econbiz.de/10009378684
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Co-construction and performancescapes
Tumbat, Gülnur; Belk, Russell W. - In: Journal of consumer behaviour : an international … 12 (2013) 1, pp. 49-59
Persistent link: https://www.econbiz.de/10009720161
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Point of purchase or point of frustration? : consumer frustration tendencies and response in a retail setting
Van Steenburg, Eric; Spears, Nancy; Fabrize, Robert O. - In: Journal of consumer behaviour : an international … 12 (2013) 5, pp. 389-400
Persistent link: https://www.econbiz.de/10010200859
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Customer's perceived value of waiting time for service events
Lin, Yu-Tse; Xia, Kang-Ning; Bei, Lien-ti - In: Journal of consumer behaviour : an international … 14 (2015) 1, pp. 28-40
Persistent link: https://www.econbiz.de/10011294152