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Point of purchase or point of frustration? : consumer frustration tendencies and response in a retail setting
Van Steenburg, Eric; Spears, Nancy; Fabrize, Robert O. - In: Journal of consumer behaviour : an international … 12 (2013) 5, pp. 389-400
Persistent link: https://www.econbiz.de/10010200859
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A gender perspective on environmentally related family consumption
Grønhøj, Alice; Ölander, Folke - In: Journal of consumer behaviour : an international … 6 (2007) 4, pp. 218-235
Persistent link: https://www.econbiz.de/10003585343
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Narratives of "green" consumers : the antihero, the environmental hero and the anarchist
Autio, Minna; Heiskanen, Eva; Heinonen, Visa - In: Journal of consumer behaviour : an international … 8 (2009) 1, pp. 40-53
Persistent link: https://www.econbiz.de/10003812881
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Uncertainty in ethical consumer choice : a conceptual model
Hassan, Louise; Shaw, Deirdre; Shiu, Edward; Walsh, … - In: Journal of consumer behaviour : an international … 12 (2013) 3, pp. 182-193
Persistent link: https://www.econbiz.de/10009766227
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Factors influencing green purchasing behaviour : empirical evidence from the Lebanese consumers
Dagher, Grace K.; Itani, Omar - In: Journal of consumer behaviour : an international … 13 (2014) 3, pp. 188-195
Persistent link: https://www.econbiz.de/10010385304
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Development and validation of the consumer disillusionment toward marketing activity scale
Pervan, Simon J.; Martin, Brett A. S. - In: Journal of consumer behaviour : an international … 11 (2012) 5, pp. 339-346
Persistent link: https://www.econbiz.de/10009668451
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The role of cognition and affect in the formation of customer satisfaction judgements concerning service recovery encounters
Schoefer, Klaus - In: Journal of consumer behaviour : an international … 7 (2008) 3, pp. 210-221
Persistent link: https://www.econbiz.de/10003740930
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Social presence and service satisfaction : the moderating role of cultural value-orientation
He, Yi; Chen, Qimei; Alden, Dana - In: Journal of consumer behaviour : an international … 11 (2012) 2, pp. 170-176
Persistent link: https://www.econbiz.de/10009548799
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The moderating role of consumer entitlement on the relationship of value with customer satisfaction
Zboja, James J.; Laird, Mary Dana; Bouchet, Adrien - In: Journal of consumer behaviour : an international … 15 (2016) 3, pp. 216-224
Persistent link: https://www.econbiz.de/10011508766
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The effect of receipt personalization on tipping behavior
Kinard, Brian R.; Kinard, Jerry L. - In: Journal of consumer behaviour : an international … 12 (2013) 4, pp. 280-284
Persistent link: https://www.econbiz.de/10009780520