//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of consumer marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Competitive Strategy for Open...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
1
Beziehungsmarketing
1
Complaint management
1
Consumer behaviour
1
Customer rage emotions
1
Customer satisfaction
1
Customer service
1
Dienstleistungsqualität
1
Dysfunctional customer behaviour
1
Emotion
1
Ethiopia
1
Konsumentenverhalten
1
Kundenservice
1
Kundenzufriedenheit
1
Relationship marketing
1
Remote service delivery
1
Service failure
1
Service quality
1
Service recovery
1
Äthiopien
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Awasthi, Ashwini K.
1
Kumar, Vineet
1
Published in...
All
Journal of consumer marketing
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
48
Management science : journal of the Institute for Operations Research and the Management Sciences
23
Marketing Science
18
Management Science
15
Economic and political weekly : a Sameeksha Trust publ
8
Journal of marketing research : JMR
8
Journal of marketing
6
Marketing letters : a journal of research in marketing
4
Marketing science
4
Quantitative marketing and economics : QME
4
Journal of marketing research
3
Marketing Letters
3
Quantitative Marketing and Economics
3
Working papers / Harvard Business School, Division of Research
3
Cowles Foundation Discussion Paper
2
Cowles Foundation discussion paper
2
Harvard Business School Marketing Unit Case
2
Journal of retailing
2
Paper / Institute for Research in the Behavioral, Economic, and Management Sciences, Krannert Graduate School of Management, Purdue University
2
Research Papers / Graduate School of Business, Stanford University
2
Research paper series / Stanford Graduate School of Business
2
The journal of business : B
2
Artificial intelligence in marketing
1
Boston University Questrom School of Business Research Paper
1
CIE Discussion Papers
1
CIE discussion papers
1
Economic & political weekly : a Sameeksha Trust publ.
1
Financial Innovation
1
Financial innovation : FIN
1
Forthcoming at Marketing Science
1
Harvard business review : HBR
1
Harvard-Business-Manager : das Wissen der Besten
1
Hukerika memorial lecture
1
International journal of Indian culture and business management : IJICBM
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Johnson School Research Paper Series
1
Journal of Political Economy
1
Journal of infrastructure systems
1
Journal of political economy
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Behavioural consequences of verbally expressed and unexpressed customer rage emotions
Awasthi, Ashwini K.
;
Kumar, Vineet
- In:
Journal of consumer marketing
39
(
2022
)
1
,
pp. 133-144
Persistent link: https://www.econbiz.de/10013165322
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->