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Differentiation as a basis for explaining customer satisfaction across industries
Fornell, Claes - In: Journal of economic psychology : research in economic … 14 (1993) 4, pp. 681-696
Persistent link: https://www.econbiz.de/10001161944
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Expectations, perceived performance, and customer satisfaction for a complex service : the case of bank loans
Johnson, Michael D. - In: Journal of economic psychology : research in economic … 17 (1996) 2, pp. 163-182
Persistent link: https://www.econbiz.de/10001204998
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Effects of informational nudges on consumer debt repayment behaviors
Jones, Lauren E.; Loibl, Cäzilia; Tennyson, Sharon - In: Journal of economic psychology : research in economic … 51 (2015), pp. 16-33
Persistent link: https://www.econbiz.de/10011506828
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Accounting for the role of habit in regular saving
Loibl, Cäzilia; Kraybill, David S.; DeMay, Sara Wackler - In: Journal of economic psychology : research in economic … 32 (2011) 4, pp. 581-592
Persistent link: https://www.econbiz.de/10009295813