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Knowledge-base and online self-service
Hsu, Sonya H. Y.; Balasubramanian, Siva Kumar; Thakur, … - In: Journal of electronic commerce research : JECR 12 (2011) 2, pp. 133-151
Persistent link: https://www.econbiz.de/10009299530
Cover Image
Knowledge-base and online self-service
Hsu, Sonya H. Y.; Balasubramanian, Siva K.; Thakur, Ramendra - In: Journal of electronic commerce research : JECR 12 (2011) 2, pp. 133-151
Persistent link: https://www.econbiz.de/10009889479