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The role of learning and customer orientation for delivering service quality to patients
Bellou, Victoria - In: Journal of health organization and management 24 (2010) 4, pp. 383-395
Persistent link: https://www.econbiz.de/10008667677
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Don't stop the clock : manipulating hospital waiting lists
Buchanan, David A.; Storey, John - In: Journal of health organization and management 24 (2010) 4, pp. 343-360
Persistent link: https://www.econbiz.de/10008667679
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"Water cooler" learning : knowledge sharing at the clinical "backstage" and its contribution to patient safety
Waring, Justin J.; Bishop, Simon - In: Journal of health organization and management 24 (2010) 4, pp. 325-342
Persistent link: https://www.econbiz.de/10008667680
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Implementing an emergency department patient admission predictive tool : insights from practice
Jessup, Melanie; Wallis, Marianne; Boyle, Justin; … - In: Journal of health organization and management 24 (2010) 3, pp. 306-318
Persistent link: https://www.econbiz.de/10003995579
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Health care policies and resisting consumers in a prototypical welfare state
Hindhede, Anette Lykke - In: Journal of health organization and management 25 (2011) 5, pp. 549-563
Persistent link: https://www.econbiz.de/10009375197
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Organizational culture based on the example of an Estonian hospital
Saame, Isi; Reino, Anne; Vadi, Maaja - In: Journal of health organization and management 25 (2011) 5, pp. 526-548
Persistent link: https://www.econbiz.de/10009375201
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Meeting the four-hour deadline in an A&E department
Eatock, Julie; Clarke, Malcolm; Picton, Claire; Young, Terry - In: Journal of health organization and management 25 (2011) 6, pp. 606-624
Persistent link: https://www.econbiz.de/10009425975
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Using sentiment analysis to review patient satisfaction data located on the internet
Hopper, Anthony M.; Uriyo, Maria - In: Journal of health organization and management 29 (2015) 2, pp. 221-233
Persistent link: https://www.econbiz.de/10011303645
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Patient involvement in Danish health care
Vrangbaek, Karsten - In: Journal of health organization and management 29 (2015) 5, pp. 611-624
Persistent link: https://www.econbiz.de/10011338259
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User involvement in assisted reproductive technologies : England and Portugal
Samorinha, Catarina; Lichon, Mateusz; Silva, Susana; … - In: Journal of health organization and management 29 (2015) 5, pp. 582-594
Persistent link: https://www.econbiz.de/10011338279