Narrow search
Showing 1 - 10 of 407
Cover Image
The influence of soft and hard TQM on quality performance and patient satisfaction in health care : investigating direct and indirect effects
Alkhaldi, Rasha Zuhair; Abdallah, Ayman Bahjat - In: Journal of health organization and management 36 (2022) 3, pp. 368-387
Persistent link: https://www.econbiz.de/10013367359
Cover Image
A paradigm shift for medical health care to focus on a service-value approach to achieve greater patient satisfaction
Ali, Naser; Dzandu, Michael D. - In: Journal of health organization and management 37 (2023) 2, pp. 133-157
Persistent link: https://www.econbiz.de/10014303222
Cover Image
Assessing the relationship between patient satisfaction and clinical quality in an ambulatory setting
Bosko, Tawnya; Wilson, Kathryn S. - In: Journal of health organization and management 30 (2016) 7, pp. 1063-1080
Persistent link: https://www.econbiz.de/10011550705
Cover Image
Does CEO compensation impact patient satisfaction? Kunle Akingbola and Herman A. van den Berg
Akingbola, Kunle; Van den Berg, Herman A. - In: Journal of health organization and management 29 (2015) 1, pp. 111-127
Persistent link: https://www.econbiz.de/10011297978
Cover Image
The physician CEO advantage and hospital performance during the COVID-19 pandemic : capacity utilization and patient satisfaction
Belasen, Alan T.; Belasen, Ariel; Feng, Zhilan - In: Journal of health organization and management 37 (2023) 3, pp. 313-326
Persistent link: https://www.econbiz.de/10014303244
Cover Image
The role of professional communities in governing patient safety
Turner, Simon; Ramsay, Angus; Fulop, Naomi - In: Journal of health organization and management 27 (2013) 4, pp. 527-543
Persistent link: https://www.econbiz.de/10009790320
Cover Image
Conceptions of patients and their roles in healthcare : insights from everyday practice and service improvement : guest editorial
McDermott, Aoife; Pedersen, Anne Reff - In: Journal of health organization and management 30 (2016) 2, pp. 194-206
Persistent link: https://www.econbiz.de/10011580647
Cover Image
What patients do and their impact on implementation : an ethnographic study of participatory quality improvement projects in English acute hospitals
Boaz, Annette; Robert, Glenn; Locock, Louise; Sturmey, … - In: Journal of health organization and management 30 (2016) 2, pp. 258-278
Persistent link: https://www.econbiz.de/10011580736
Cover Image
Constructions of the patient in healthcare communications : six patient figures
Pors, Anja Svejgaard - In: Journal of health organization and management 30 (2016) 2, pp. 279-298
Persistent link: https://www.econbiz.de/10011580742
Cover Image
The missing link to patient engagement in Italy : the role of health literacy in enabling patients
Palumbo, Rocco; Annarumma, Carmela; Adinolfi, Paola; … - In: Journal of health organization and management 30 (2016) 8, pp. 1183-1203
Persistent link: https://www.econbiz.de/10011610884