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Using sentiment analysis to review patient satisfaction data located on the internet
Hopper, Anthony M.; Uriyo, Maria - In: Journal of health organization and management 29 (2015) 2, pp. 221-233
Persistent link: https://www.econbiz.de/10011303645
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Assessing the relationship between patient satisfaction and clinical quality in an ambulatory setting
Bosko, Tawnya; Wilson, Kathryn S. - In: Journal of health organization and management 30 (2016) 7, pp. 1063-1080
Persistent link: https://www.econbiz.de/10011550705
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Understanding patients' behavioral intentions : evidence from Iran's private hospitals industry
Zarei, Ehsan; Arab-Motlagh, Mohammad; Tabatabaei, Seyed … - In: Journal of health organization and management 28 (2014) 6, pp. 795-810
Persistent link: https://www.econbiz.de/10010436827
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Does CEO compensation impact patient satisfaction? Kunle Akingbola and Herman A. van den Berg
Akingbola, Kunle; Van den Berg, Herman A. - In: Journal of health organization and management 29 (2015) 1, pp. 111-127
Persistent link: https://www.econbiz.de/10011297978
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The influence of soft and hard TQM on quality performance and patient satisfaction in health care : investigating direct and indirect effects
Alkhaldi, Rasha Zuhair; Abdallah, Ayman Bahjat - In: Journal of health organization and management 36 (2022) 3, pp. 368-387
Persistent link: https://www.econbiz.de/10013367359
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A paradigm shift for medical health care to focus on a service-value approach to achieve greater patient satisfaction
Ali, Naser; Dzandu, Michael D. - In: Journal of health organization and management 37 (2023) 2, pp. 133-157
Persistent link: https://www.econbiz.de/10014303222
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The physician CEO advantage and hospital performance during the COVID-19 pandemic : capacity utilization and patient satisfaction
Belasen, Alan T.; Belasen, Ariel; Feng, Zhilan - In: Journal of health organization and management 37 (2023) 3, pp. 313-326
Persistent link: https://www.econbiz.de/10014303244