Narrow search
Showing 1 - 10 of 10
Cover Image
The influence of childhood engagement in the context of hospitality service failure evaluation
Papen, Marie-Christin; Siems, Florian; Kunz, Werner H. - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 2, pp. 403-425
Persistent link: https://www.econbiz.de/10012201438
Cover Image
Hospitality as an organizational culture
Pizam, Abraham - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 3, pp. 431-438
Persistent link: https://www.econbiz.de/10012201446
Cover Image
The clean hotel room : a public health imperative
Sembajwe, Grace; Spaeth, Kenneth; Dropkin, Jonathan - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 3, pp. 547-550
Persistent link: https://www.econbiz.de/10012201530
Cover Image
A good night's sleep matters for tourists : an empirical study for hospitality professionals
Hon, Alice H. Y.; Fung, Clare P. Y. - In: Journal of hospitality & tourism research : JHTR ; the … 43 (2019) 8, pp. 1153-1175
Persistent link: https://www.econbiz.de/10012154998
Cover Image
Organizational ethnic diversity's influence on hotel employees' satisfaction, commitment, and turnover intention : gender's moderating role
Hsiao, Aaron; Ma, Emily Jintao; Lloyd, Kathleen; Reid, Sacha - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 1, pp. 76-108
Persistent link: https://www.econbiz.de/10012157315
Cover Image
The principle of reciprocity in hospitality contexts : tge relationship between tipping behavior and food servers' approaches to handling leftovers
Seiter, John S.; Weger, Harry <Jr.> - In: Journal of hospitality & tourism research : JHTR ; the … 42 (2018) 2, pp. 287-294
Persistent link: https://www.econbiz.de/10011912211
Cover Image
How capricious supervisors affect hospitality employees' service performance? : a diary study from the employees' emotional perspective
Park, In-Jo; Hai, Shenyang; Kim, Peter Beomcheol - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 8, pp. 1371-1398
Persistent link: https://www.econbiz.de/10014424405
Cover Image
Hospitality bridging healthcare : career opportunities for the future hotel school graduate
DeMicco, Frederick J.; La Forgia, John - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 7, pp. 1072-1079
Persistent link: https://www.econbiz.de/10012259626
Cover Image
Illegitimate customer complaining behavior in hospitality service encouters : a frontline employee perspecitve
Huang, Zhuowei; Miao, Li - In: Journal of hospitality & tourism research : JHTR ; the … 40 (2016) 6, pp. 655-684
Persistent link: https://www.econbiz.de/10011559797
Cover Image
Serving diverse customers : the impact of cultural intelligence on employee burnout, engagement, and job satisfaction
Min, Hyounae; Kim, Hyun Jeong; Agrusa, Jerome - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 3, pp. 503-527
Persistent link: https://www.econbiz.de/10014230029