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Perceived insider status and job design predict job attitudes and work performance of restaurant employees
Raub, Steffen P. - In: Journal of hospitality & tourism research : JHTR ; the … 42 (2018) 6, pp. 880-903
Persistent link: https://www.econbiz.de/10011917470
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Expressions of anti-Black biases, job satisfaction, and turnover intentions in the full-service restaurant industry
Brewster, Zachary W.; Heffner, Allen V. - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 2, pp. 291-302
Persistent link: https://www.econbiz.de/10014230014
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The influence of hotel communication practices on managers' communication satisfaction with limited English-speaking employees
Dawson, Mary; Madera, Juan M.; Neal, Jack A.; Chen, Jue - In: Journal of hospitality & tourism research : JHTR ; the … 38 (2014) 4, pp. 546-561
Persistent link: https://www.econbiz.de/10010429831
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Organizational ethnic diversity's influence on hotel employees' satisfaction, commitment, and turnover intention : gender's moderating role
Hsiao, Aaron; Ma, Emily Jintao; Lloyd, Kathleen; Reid, Sacha - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 1, pp. 76-108
Persistent link: https://www.econbiz.de/10012157315
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The effect of social networking sites’ activities on customers’ well-being
Lee, Seonjeong - In: Journal of hospitality & tourism research : JHTR ; the … 42 (2018) 7, pp. 1086-1105
Persistent link: https://www.econbiz.de/10011922301
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The mediating effect of team engagement between team cognitions and team outcomes in service-management teams
Guchait, Priyanko - In: Journal of hospitality & tourism research : JHTR ; the … 40 (2016) 2, pp. 139-161
Persistent link: https://www.econbiz.de/10011434605
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An analysis of maintenance demand, manpower, and performance of hotel engineering facilities
Lai, Joseph H. K. - In: Journal of hospitality & tourism research : JHTR ; the … 37 (2013) 3, pp. 426-444
Persistent link: https://www.econbiz.de/10009785926
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What's wrong with different empowerment? : the effect of differentiated empowering leadership on employee proactive service
Dong, Yanan; Zhao, Xinyuan; Yuan, Yuan; Dong, Huijuan; … - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 7, pp. 1187-1214
Persistent link: https://www.econbiz.de/10014366188
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The role of customer orientation in the relationship between manager communications and customer satisfaction
Mathe, Kimberly; Scott-Halsell, Sheila; Roseman, Mary - In: Journal of hospitality & tourism research : JHTR ; the … 40 (2016) 2, pp. 198-209
Persistent link: https://www.econbiz.de/10011434620
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Examining the relevance of online customer textual reviews on hotels' product and service attributes
Xu, Xun - In: Journal of hospitality & tourism research : JHTR ; the … 43 (2019) 1, pp. 141-163
Persistent link: https://www.econbiz.de/10011997154