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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Journal of strategic marketing"
~person:"Japutra, Arnold"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Japutra, Arnold
Prentice, Catherine
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Journal of hospitality marketing & management
Journal of retailing and consumer services
Journal of strategic marketing
International journal of market research
1
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1
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ECONIS (ZBW)
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The impact of affective and cognitive app experiences on loyalty towards retailers
Molinillo, Sebastian
;
Navarro García, Antonio
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238382
Saved in:
2
Influence of customer application experience and value in use on loyalty toward retailers
Japutra, Arnold
;
Utami, Ami Fitri
;
Molinillo, Sebastian
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012434226
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