//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of strategic marketing"
~isPartOf:"Services marketing quarterly"
~subject:"Dienstleistungsqualität"
~subject:"Gastronomie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Value brands : cheap or trendy...
Similar by subject
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Gastronomie
Consumer behaviour
568
Konsumentenverhalten
568
Beziehungsmarketing
190
Customer satisfaction
190
Kundenzufriedenheit
190
Relationship marketing
190
Service quality
167
Brand management
113
Markenführung
113
Brand image
97
Markenimage
97
Hotel industry
84
Hotellerie
84
Brand
62
Markenartikel
62
Restaurant industry
62
Emotion
57
Viral marketing
54
Virales Marketing
54
Social Web
53
Social web
53
Internet marketing
47
Online-Marketing
47
Confidence
40
Vertrauen
40
USA
39
United States
39
Beschwerdemanagement
37
Complaint management
37
Online retailing
37
Online-Handel
37
trust
27
loyalty
26
Customer service
25
Einzelhandel
25
Kundenservice
25
Marketing management
25
Marketingmanagement
25
more ...
less ...
Online availability
All
Undetermined
137
Free
4
Type of publication
All
Article
200
Type of publication (narrower categories)
All
Article in journal
200
Aufsatz in Zeitschrift
200
Language
All
English
200
Author
All
Mattila, Anna S.
5
Gilboa, Shaked
4
Line, Nathaniel D.
4
Jin, Naehyun Paul
3
Ro, Heejung
3
Vilnai-Yavetz, Iris
3
Ahn, Jiseon
2
Amin, Muslim
2
Assaker, Guy
2
Behnke, Carl
2
Choi, Beom Joon
2
Cobanoglu, Cihan
2
DiPietro, Robin B.
2
Ekinci, Yuksel
2
El Haddad, Rania
2
Fan, Alei
2
Fernandes, Teresa
2
Gamliel, Eyal
2
Goh, Ben
2
Guéguen, Nicolas
2
Han, Heesup
2
Hanks, Lydia
2
Herstein, Ram
2
Hsu, Hsuan
2
Jacob, Céline
2
Khoo-Lattimore, Catheryn
2
Kim, Kyungmin
2
Lee, Seonjeong
2
Lim, Weng Marc
2
Lo, Ada
2
Mangleburg, Tamara
2
Miao, Li
2
O'Connor, Peter
2
Prayag, Girish
2
Qu, Hailin
2
Quach, Sara
2
Raab, Carola
2
Rizomyliotis, Ioannis
2
Ryu, Kisang
2
Salehi-Esfahani, Saba
2
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
Journal of strategic marketing
Services marketing quarterly
International journal of hospitality management
377
Journal of retailing and consumer services
246
International journal of contemporary hospitality management
132
Journal of business research : JBR
129
The journal of services marketing
112
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
74
Journal of travel and tourism marketing
72
The service industries journal
70
Cogent business & management
50
Journal of service research : JSR
49
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Service business
41
Tourism management : research, policies, practice
41
Journal of air transport management
39
Asia Pacific journal of marketing and logistics
37
Journal of service management
32
Psychology & marketing
31
International journal of quality and service sciences
29
Journal of hospitality and tourism insights
29
The international journal of bank marketing : IJBM
29
International journal of services, economics and management
28
The TQM journal : the international review of organizational improvement
27
International journal of services and operations management
26
Journal of service research
25
European journal of marketing : EJM
24
Journal of retailing
23
Total quality management & business excellence
23
International journal of electronic marketing and retailing : IJEMR
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of internet commerce
21
Journal of the Academy of Marketing Science
21
Managing service quality : MSQ ; an international journal
21
International journal of quality & reliability management
20
Journal of Asian finance, economics and business : JAFEB
20
Journal of Islamic marketing
19
Marketing intelligence & planning
19
more ...
less ...
Source
All
ECONIS (ZBW)
200
Showing
1
-
10
of
200
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of services
brand
personality on consumer-
brand
relationship quality
Ghantous, Nabil
- In:
Services marketing quarterly
37
(
2016
)
3
,
pp. 185-199
Persistent link: https://www.econbiz.de/10011537855
Saved in:
2
Does customer experience management pay off? : evidence from local versus global hotel brands in South Korea
Yoon, Sung-Joon
;
Lee, Hyong-june
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 585-605
Persistent link: https://www.econbiz.de/10011754045
Saved in:
3
Impact of
brand
experience on loyalty
Ong, Chuan Huat
;
Lee, Heng Wei
;
Thurasamy Ramayah
- In:
Journal of hospitality marketing & management
27
(
2018
)
7
,
pp. 755-774
Persistent link: https://www.econbiz.de/10011957157
Saved in:
4
Antecedents and the mediating effect of customer-restaurant
brand
identification
Han, Sung Ho
;
Ekinci, Yuksel
;
Chen, Cheng-Hao Steve
; …
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 202-220
Persistent link: https://www.econbiz.de/10012256129
Saved in:
5
Does
brand
love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
6
The role of atmosphere in Italian museums : effects on
brand
perceptions and visitor behavioral intentions
Piancatelli, Chiara
;
Massi, Marta
;
Vocino, Andrea
- In:
Journal of strategic marketing
29
(
2021
)
6
,
pp. 546-566
Persistent link: https://www.econbiz.de/10012588444
Saved in:
7
Effects of customer forgiveness on
brand
betrayal and
brand
hate in restaurant service failures : does apology letter matter?
Rasouli, Nasrin
;
Mostafa Rasoolimanesh, S.
;
Rahmani, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 662-687
Persistent link: https://www.econbiz.de/10013327881
Saved in:
8
Exploring service quality of low cost airlines
El Haddad, Rania
- In:
Services marketing quarterly
40
(
2019
)
4
,
pp. 301-315
Persistent link: https://www.econbiz.de/10012179190
Saved in:
9
Low-cost airlines : a new customer relationship? ; an analysis of service quality, service satisfaction, and customer loyalty in a low-cost setting
Curry, Neil
;
Gao, Yuhui
- In:
Services marketing quarterly
33
(
2012
)
2
,
pp. 104-118
Persistent link: https://www.econbiz.de/10009553129
Saved in:
10
Senior citizen satisfaction with restaurant service quality
Lee, Timothy Jeonglyeol
;
Cho, Hwaim
;
Ahn, Tae-hong
- In:
Journal of hospitality marketing & management
21
(
2012
)
1/2
,
pp. 215-226
Persistent link: https://www.econbiz.de/10009512707
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->