//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"The journal of product & brand management"
~subject:"Brand management"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Application of relationship ma...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Brand management
Kundenzufriedenheit
Beziehungsmarketing
226
Relationship marketing
226
Consumer behaviour
171
Konsumentenverhalten
171
Markenführung
121
Brand image
96
Markenimage
96
Customer satisfaction
80
Brand
78
Markenartikel
78
Dienstleistungsqualität
56
Service quality
56
Hotel industry
44
Hotellerie
44
Social Web
44
Social web
44
Brand loyalty
38
Internet marketing
29
Markentreue
29
Online-Marketing
29
Viral marketing
27
Virales Marketing
27
Emotion
26
Customer integration
22
Gastronomie
22
Kundenintegration
22
Restaurant industry
22
Confidence
19
Vertrauen
19
Social media
16
loyalty
15
Organizational behaviour
14
Verhalten in Organisationen
14
customer loyalty
14
Arbeitsverhalten
13
Beschwerdemanagement
13
Complaint management
13
Work behaviour
13
more ...
less ...
Online availability
All
Undetermined
124
Free
5
Type of publication
All
Article
177
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
178
Aufsatz in Zeitschrift
178
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
178
Author
All
Guzman, Francisco
6
Mavondo, Felix
4
Ramkissoon, Haywantee
4
Bilgihan, Anil
3
Fetscherin, Marc
3
Veloutsou, Cleopatra
3
Assaker, Guy
2
Baloglu, Seyhmus
2
Bowden, Jana
2
Broyles, S. Allen
2
Dewnarain, Senika
2
Han, Heesup
2
Kennedy, Eric
2
Kim, Mi Ran
2
Kim, Peter Beomcheol
2
Lee, Seonjeong
2
Leingpibul, Thaweephan
2
Lim, Weng Marc
2
Loureiro, Sandra Maria Correia
2
Mattila, Anna S.
2
O'Connor, Peter
2
Okumus, Fevzi
2
Qu, Hailin
2
Rodríguez del Bosque, Ignacio A.
2
Tanford, Sarah
2
Tang, Liang
2
Vera, Jorge
2
Wallace, Elaine
2
Abratt, Russell
1
Abubakar, Binta
1
Ahn, Jiseon
1
Aksoy, Nilsah Cavdar
1
Aksu, Akin
1
Al-Ansi, Amr
1
Ali Eliwa, Rasha
1
Allaway, Arthur W.
1
Alpert, Frank
1
Alvarado-Karste, Diego
1
Amelia, Maria Veronica
1
Anh Tran Tram Truong
1
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
The journal of product & brand management
Journal of retailing and consumer services
330
Journal of business research : JBR
265
International journal of hospitality management
166
The journal of services marketing
117
The journal of brand management : an international journal
96
The service industries journal
73
Cogent business & management
69
Journal of travel and tourism marketing
69
International journal of contemporary hospitality management
66
Industrial marketing management : the international journal for industrial and high-tech firms
64
Journal of strategic marketing
62
Asia Pacific journal of marketing and logistics
60
Tourism management : research, policies, practice
59
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Journal of service management
51
Psychology & marketing
50
Journal of service research : JSR
46
Service business
46
Journal of the Academy of Marketing Science
45
Services marketing quarterly
45
SpringerLink / Bücher
44
European journal of marketing : EJM
43
The journal of business & industrial marketing
42
Marketing intelligence & planning
41
The international journal of bank marketing : IJBM
39
International journal of internet marketing and advertising : IJIMA
38
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
37
Journal of marketing
36
The TQM journal : the international review of organizational improvement
35
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
33
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
32
Journal of promotion management : innovations in planning and applied research
31
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
International journal of electronic customer relationship management : IJECRM
30
International journal of electronic marketing and retailing : IJEMR
30
Journal of retailing
30
Journal of service research
29
more ...
less ...
Source
All
ECONIS (ZBW)
178
Showing
1
-
10
of
178
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Employees' online brand advocacy behaviors as a response to justice and emotion
Aksoy, Nilsah Cavdar
;
Yazici, Nihal
;
Duzenci, Ahmet
- In:
The journal of product & brand management
32
(
2023
)
6
,
pp. 878-891
Persistent link: https://www.econbiz.de/10014315457
Saved in:
2
Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun
;
Moon, Hyoungeun
;
Han, Heesup
;
Ham, Sunny
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
Saved in:
3
The influence of trust on repeat tourism : the Mauritian case study
Sannassee, Raja Vinesh
;
Seetanah, Boopendra
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 770-789
Persistent link: https://www.econbiz.de/10011433710
Saved in:
4
Is co-creation really a booster for brand equity? : the role of co-creation in observer-based brand equity (OBBE)
Kristal, Samuel
;
Baumgarth, Carsten
;
Behnke, Carolin
; …
- In:
The journal of product & brand management
25
(
2016
)
3
,
pp. 247-261
Persistent link: https://www.econbiz.de/10011548775
Saved in:
5
As good as new : valuing fashion brands in the online second-hand markets
Sihvonen, Jenniina
;
Turunen, Linda Lisa Maria
- In:
The journal of product & brand management
25
(
2016
)
3
,
pp. 285-295
Persistent link: https://www.econbiz.de/10011548798
Saved in:
6
Antecedents of brand love in online network-based communities : a social identity perspective
Vernuccio, Maria
;
Pagani, Margherita
;
Barbarossa, Camilla
; …
- In:
The journal of product & brand management
24
(
2015
)
7
,
pp. 706-719
Persistent link: https://www.econbiz.de/10011416930
Saved in:
7
Brand love in progress : the interdependence of brand love antecedents in consideration of relationship duration
Huber, Frank
;
Meyer, Frederik
;
Schmid, David Alexander
- In:
The journal of product & brand management
24
(
2015
)
6
,
pp. 567-579
Persistent link: https://www.econbiz.de/10011481809
Saved in:
8
Perceived brand portfolios : how individual views hamper efficiency
Åsberg, Per
- In:
The journal of product & brand management
24
(
2015
)
6
,
pp. 610-620
Persistent link: https://www.econbiz.de/10011481859
Saved in:
9
Understanding the customer experiences from the perspective of guests and hotel managers : empirical findings from luxury hotels in Istanbul, Turkey
Cetin, Gurel
;
Walls, Andrew
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 395-424
Persistent link: https://www.econbiz.de/10011499254
Saved in:
10
Influence of the work relationship between frontline employees and their immediate supervisor on customers' service experience
Kim, Peter Beomcheol
;
Gazzoli, Gabriel
;
Qu, Halin
;
Kim, …
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 425-448
Persistent link: https://www.econbiz.de/10011499261
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->