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~isPartOf:"Journal of hospitality marketing & management"
~subject:"Consumer behaviour"
~subject:"satisfaction"
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Virtuelle Stimuli für Kundente...
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Consumer behaviour
satisfaction
Beziehungsmarketing
115
Relationship marketing
115
Konsumentenverhalten
75
Customer satisfaction
64
Kundenzufriedenheit
64
Dienstleistungsqualität
54
Service quality
54
Hotel industry
39
Hotellerie
39
Gastronomie
22
Restaurant industry
22
Brand management
20
Markenführung
20
Brand image
17
Markenimage
17
Viral marketing
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Virales Marketing
16
customer loyalty
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loyalty
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Beschwerdemanagement
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Complaint management
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Gastgewerbe
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Hospitality industry
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Social Web
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Social web
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Confidence
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Vertrauen
11
Brand
10
Hospital
10
Krankenhaus
10
Markenartikel
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Emotion
9
Customer integration
8
Kundenintegration
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customer satisfaction
8
service quality
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Holiday behaviour
7
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77
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Han, Heesup
4
Mavondo, Felix
4
Ramkissoon, Haywantee
4
Dewnarain, Senika
3
Jin, Naehyun Paul
3
Lee, Seonjeong
3
Line, Nathaniel D.
3
Tanford, Sarah
3
Assaker, Guy
2
Baloglu, Seyhmus
2
Goh, Ben
2
Kim, Mi Ran
2
Kim, Min-Seong
2
Lim, Weng Marc
2
Mattila, Anna S.
2
O'Connor, Peter
2
Qu, Hailin
2
Shoukat, Muhammad Haroon
2
Tang, Liang
2
Abubakar, Binta
1
Agbemabiese, George Cudjoe
1
Ahn, Jiseon
1
Akhtar, Nadeem
1
Al-Ansi, Amr
1
Al-Hawari, Mohd Ahmad
1
Ali Eliwa, Rasha
1
Baek, Hyungshin
1
Baker, Mandi
1
Baker, Melissa A.
1
Bani-Melhem, Shaker
1
Bilro, Ricardo Godinho
1
Braimah, Mahama
1
Busser, James
1
Busser, James A.
1
Cai, Ruiying
1
Cain, Lisa
1
Cetin, Gurel
1
Chai, Elena
1
Cham Tat Huei
1
Chen, Brendan T.
1
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Journal of hospitality marketing & management
Journal of retailing and consumer services
505
Journal of business research : JBR
424
SpringerLink / Bücher
198
International journal of hospitality management
166
The journal of services marketing
117
The journal of product & brand management
106
Psychology & marketing
94
The journal of brand management : an international journal
89
Journal of the Academy of Marketing Science
88
Cogent business & management
84
Journal of travel and tourism marketing
78
Gabler Edition Wissenschaft
77
Asia Pacific journal of marketing and logistics
75
Journal of strategic marketing
75
International journal of contemporary hospitality management
70
Journal of retailing
69
The service industries journal
69
Journal of marketing
65
Industrial marketing management : the international journal for industrial and high-tech firms
60
The international review of retail, distribution and consumer research
60
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
59
Marketing intelligence & planning
59
Technological forecasting & social change : an international journal
58
Journal of service management
56
Services marketing quarterly
55
Tourism management : research, policies, practice
55
International journal of retail & distribution management
53
Research
53
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
52
European journal of marketing : EJM
51
International journal of internet marketing and advertising : IJIMA
51
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
51
Journal of service research : JSR
51
International journal of retail and distribution management
49
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
46
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
43
International journal of electronic marketing and retailing : IJEMR
43
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
43
International journal of consumer studies
42
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ECONIS (ZBW)
77
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1
Relationship marketing and customer loyalty : evidence from the Ghanaian luxury hotel industry
Narteh, Bedman
;
Agbemabiese, George Cudjoe
;
Kodua, Prince
; …
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 407-436
Persistent link: https://www.econbiz.de/10009767983
Saved in:
2
Understanding the role of gratitude in building quality relationships
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Yoon, Donghwan
- In:
Journal of hospitality marketing & management
27
(
2018
)
4
,
pp. 465-485
Persistent link: https://www.econbiz.de/10011880442
Saved in:
3
Investigating the key routes to customers' delightful moments in the hotel context
Lee, Seonjeong
;
Shea, Linda
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 532-553
Persistent link: https://www.econbiz.de/10011349968
Saved in:
4
Predictors and outcomes of perceived image of restaurant innovativeness in fine-dining restaurants
Jin, Naehyun Paul
;
Goh, Ben
;
Huffman, Lynn
;
Yuan, Jingxue
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 457-485
Persistent link: https://www.econbiz.de/10011349996
Saved in:
5
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
Saved in:
6
Eating-out motivations and variety-seeking behavior : an exploratory approach on loyalty behavior
Kwun, David Joon-wuk
;
Hwang, Joyce Hyunjoo
;
Kim, Tae-hee
- In:
Journal of hospitality marketing & management
22
(
2013
)
3/4
,
pp. 289-312
Persistent link: https://www.econbiz.de/10009768007
Saved in:
7
A model of hotel defection at the purchasing stage
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 805-831
Persistent link: https://www.econbiz.de/10010241569
Saved in:
8
Profiling service failure and customer online complaint motives in the case of single failure and double deviation
Poh Theng Loo
;
Huey Chern Boo
;
Khoo-Lattimore, Catheryn
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 728-751
Persistent link: https://www.econbiz.de/10010241587
Saved in:
9
Experiential value, relationship quality, and customer loyalty in full-service restaurants : the moderating role of gender
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Goh, Ben
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 679-700
Persistent link: https://www.econbiz.de/10010241616
Saved in:
10
Progress in loyalty program research : facts, debates, and future research
Xie, Karen L.
;
Chen, Chih-chien
- In:
Journal of hospitality marketing & management
22
(
2013
)
5/6
,
pp. 463-489
Persistent link: https://www.econbiz.de/10010127368
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