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Understanding the role of gratitude in building quality relationships
Jin, Naehyun Paul; Line, Nathaniel D.; Yoon, Donghwan - In: Journal of hospitality marketing & management 27 (2018) 4, pp. 465-485
Persistent link: https://www.econbiz.de/10011880442
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Relationship marketing and customer loyalty : evidence from the Ghanaian luxury hotel industry
Narteh, Bedman; Agbemabiese, George Cudjoe; Kodua, Prince; … - In: Journal of hospitality marketing & management 22 (2013) 3/4, pp. 407-436
Persistent link: https://www.econbiz.de/10009767983
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Hotel employee work engagement and its consequences
Lee, JungHoon; Ok, Chihyung - In: Journal of hospitality marketing & management 25 (2016) 1/2, pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
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Understanding employee delight and voice from the internal marketing perspective
Kim, Mi Ran; Knutson, Bonnie J.; Han, Jaebum - In: Journal of hospitality marketing & management 24 (2015) 3/4, pp. 260-286
Persistent link: https://www.econbiz.de/10011292866
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Legends of service excellence : the habits of seven highly effective hospitality companies
Solnet, David; Kandampully, Jay; Kralj, Anna - In: Journal of hospitality marketing & management 19 (2010) 8, pp. 889-908
Persistent link: https://www.econbiz.de/10008748425
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Managing state-owned hotels in China : the challenges and remedies
Hung, Kam; Zhang, Hanqin; Lam, ChiFung Kevin; Yang, Guoqiang - In: Journal of hospitality marketing & management 22 (2013) 7/8, pp. 752-769
Persistent link: https://www.econbiz.de/10010241584
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Well-being, affective commitment and job satisfaction : influences on turnover intentions in casual dining employees
DiPietro, Robin B.; Moreo, Andrew; Cain, Lisa - In: Journal of hospitality marketing & management 29 (2020) 2, pp. 139-163
Persistent link: https://www.econbiz.de/10012256124
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Effects of high-performance work systems (HPWSs) on intellectual capital, organizational ambidexterity and knowledge absorptive capacity : evidence from the hotel industry
Gürlek, Mert - In: Journal of hospitality marketing & management 30 (2021) 1, pp. 38-70
Persistent link: https://www.econbiz.de/10012423255
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Impact of green human resource management practices on the environmental performance of green hotels
Irani, Foad; Kiliç, Hasan; Adeshola, Ibrahim - In: Journal of hospitality marketing & management 31 (2022) 5, pp. 570-600
Persistent link: https://www.econbiz.de/10013327186
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Toward pro-environmental performance in the hospitality industry : empirical evidence on the mediating and interaction analysis
Darvishmotevali, Mahlagha; Altinay, Levent - In: Journal of hospitality marketing & management 31 (2022) 4, pp. 431-457
Persistent link: https://www.econbiz.de/10013177441