//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of hospitality marketing & management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Experience vs quality : predic...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
245
Konsumentenverhalten
245
Customer satisfaction
153
Kundenzufriedenheit
153
Dienstleistungsqualität
137
Service quality
137
Beziehungsmarketing
115
Hotel industry
115
Hotellerie
115
Relationship marketing
115
Gastronomie
69
Restaurant industry
69
Emotion
38
Viral marketing
37
Virales Marketing
37
Brand management
33
Markenführung
33
Brand image
32
Markenimage
32
Beschwerdemanagement
31
Complaint management
31
Internet marketing
31
Online-Marketing
31
Holiday behaviour
29
Social Web
29
Social web
29
Urlaubsverhalten
29
Hospital
25
Hospitality industry
25
Krankenhaus
25
Gastgewerbe
24
USA
24
United States
24
Arbeitszufriedenheit
22
Job satisfaction
22
satisfaction
22
Confidence
20
Online retailing
20
Online-Handel
20
Vertrauen
20
more ...
less ...
Online availability
All
Undetermined
236
Free
6
Type of publication
All
Article
357
Type of publication (narrower categories)
All
Article in journal
357
Aufsatz in Zeitschrift
357
Collection of articles of several authors
1
Conference proceedings
1
Konferenzschrift
1
Sammelwerk
1
Language
All
English
357
Author
All
Han, Heesup
7
Ramkissoon, Haywantee
7
Mattila, Anna S.
6
Tanford, Sarah
6
Cobanoglu, Cihan
5
Mavondo, Felix
5
Prayag, Girish
5
Bai, Billy
4
Baloglu, Seyhmus
4
DiPietro, Robin B.
4
Goh, Ben
4
Gursoy, Dogan
4
Lee, Seonjeong
4
Lehto, Xinran Y.
4
Lim, Weng Marc
4
Line, Nathaniel D.
4
Prentice, Catherine
4
Raab, Carola
4
Assaker, Guy
3
Bilgihan, Anil
3
Dewnarain, Senika
3
Ekinci, Yuksel
3
Erdem, Mehmet
3
Gil Saura, Irene
3
Hanks, Lydia
3
Hsu, Hsuan
3
Huang, Songshan
3
Jin, Naehyun Paul
3
Kim, Mi Ran
3
Kim, Peter Beomcheol
3
Li, Minglong
3
Liu, Chih-Hsing
3
Miao, Li
3
Nunkoo, Robin
3
O'Connor, Peter
3
Okumus, Fevzi
3
Park, Jeong-Yeol
3
Qu, Hailin
3
Sparks, Beverley
3
Tang, Liang
3
more ...
less ...
Institution
All
Consumer Behavior in Tourism Symposium <2011, Bruneck>
1
Published in...
All
Journal of hospitality marketing & management
Journal of business research : JBR
2,471
Journal of retailing and consumer services
2,155
International journal of hospitality management
1,080
NBER working paper series
802
International journal of consumer studies
785
Working paper / National Bureau of Economic Research, Inc.
727
Psychology & marketing
725
SpringerLink / Bücher
634
NBER Working Paper
633
Discussion paper series / IZA
629
Journal of consumer research : JCR ; an interdisciplinary bimonthly
600
The service industries journal
554
Industrial marketing management : the international journal for industrial and high-tech firms
533
Tourism management : research, policies, practice
504
Asia Pacific journal of marketing and logistics
465
The journal of services marketing
457
Journal of travel and tourism marketing
454
European journal of marketing : EJM
418
Management science : journal of the Institute for Operations Research and the Management Sciences
417
The journal of product & brand management
411
International journal of contemporary hospitality management
408
Journal of marketing research : JMR
403
Cogent business & management
396
Journal of marketing management : MM
396
Journal of the Academy of Marketing Science
396
The journal of brand management : an international journal
379
Journal of marketing
378
Journal of retailing
376
IZA Discussion Paper
371
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
354
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
340
Marketing letters : a journal of research in marketing
337
Journal of international consumer marketing
335
Journal of business ethics : JOBE
329
International journal of retail & distribution management
323
Journal of strategic marketing
323
Journal of economic psychology : research in economic psychology and behavioral economics
322
Technological forecasting & social change : an international journal
320
The international review of retail, distribution and consumer research
316
more ...
less ...
Source
All
ECONIS (ZBW)
357
Showing
1
-
10
of
357
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Posttrip behavioral differences between first-time and repeat guests : a two-phase study in a hospitality setting
Kim, Mi Ran
;
Knutson, Bonnie J.
;
Vogt, Christine
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 722-745
Persistent link: https://www.econbiz.de/10010473498
Saved in:
2
Determinants of customer
loyalty
to online food service delivery : evidence from Indonesia, Taiwan, and New Zealand
Rombach, Meike
;
Kartikasari, Ani
;
Dean, David L.
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
6
,
pp. 818-842
Persistent link: https://www.econbiz.de/10014319800
Saved in:
3
Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests'
loyalty
Suh, Myoungsun
;
Moon, Hyoungeun
;
Han, Heesup
;
Ham, Sunny
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
Saved in:
4
Customer dissatisfaction responses to restaurant service failures : insights into noncomplainers from a relational perspective
Ro, Heejung
- In:
Journal of hospitality marketing & management
24
(
2015
)
3/4
,
pp. 435-456
Persistent link: https://www.econbiz.de/10011292830
Saved in:
5
Experiential value, relationship quality, and customer
loyalty
in full-service restaurants : the moderating role of gender
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Goh, Ben
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 679-700
Persistent link: https://www.econbiz.de/10010241616
Saved in:
6
Examining an integrated model of green image, perceived quality,
satisfaction
, trust, and
loyalty
in upscale hotels
Assaker, Guy
;
O'Connor, Peter
;
El Haddad, Rania
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 934-955
Persistent link: https://www.econbiz.de/10012384382
Saved in:
7
Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price,
satisfaction
, trust, and
loy...
Jeaheng, Yoksamon
;
Al-Ansi, Amr
;
Han, Heesup
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
Saved in:
8
Effects of service experience attributes on customer attitudes and behaviours : the case of New Zealand café industry
Zhang, Miao
;
Kim, Peter Beomcheol
;
Goodsir, Warren
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 28-50
Persistent link: https://www.econbiz.de/10012176568
Saved in:
9
The impact of customer controllability and service recovery type on customer
satisfaction
and consequent behavior intentions
Jin, Dan
;
DiPietro, Robin B.
;
Fan, Alei
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 65-87
Persistent link: https://www.econbiz.de/10012256118
Saved in:
10
Does brand love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->