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~isPartOf:"Journal of hospitality marketing & management"
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Hotel industry
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Hotellerie
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Consumer behaviour
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Dienstleistungsqualität
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Service quality
47
Customer satisfaction
46
Kundenzufriedenheit
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Relationship marketing
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Tourism employees
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Job satisfaction
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Karatepe, Osman M.
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Han, Heesup
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Law, Chun Hung Roberts
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Cobanoglu, Cihan
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Okumus, Fevzi
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Okumus, Bendegul
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Prentice, Catherine
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Sparks, Beverley
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Tanford, Sarah
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Wilkins, Hugh
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Xiang, Zheng
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Ali, Faizan
2
Amin, Muslim
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Assaker, Guy
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Babajee, Reena Bhattu
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Bai, Billy
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Chen, Hsiangting Shatina
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Chi, Christina G.
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Denizci Guillet, Basak
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Ekinci, Yuksel
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Gil Saura, Irene
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Kozak, Metin
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Law, Rob
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Journal of hospitality marketing & management
International journal of hospitality management
900
International journal of contemporary hospitality management
335
LSE Research Online Documents on Economics
297
Review of Pacific Basin Financial Markets and Policies (RPBFMP)
296
MPRA Paper
283
NBER Working Papers
280
Tourism management : research, policies, practice
268
Tourism economics : the business and finance of tourism and recreation
168
ERIM Report Series Research in Management
129
Journal of travel and tourism marketing
108
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
107
Tourism management perspectives : TMP
105
Marga
101
The service industries journal
69
Economics Bulletin
67
Journal of revenue and pricing management
67
Journal of hospitality and tourism insights
63
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
63
Tourism and hospitality research : the surrey quarterly review
54
CEPR Discussion Papers
52
Cogent business & management
51
Managerial auditing journal
51
Journal of business research : JBR
50
South Asia economic journal : journal of the Institute of Policy Studies, Sri Lanka and Research and Information System for Developing Countries, India, for the SAARC Research Network
49
Economics Papers from University Paris Dauphine
47
Tourism analysis : an interdisciplinary tourism & hospitality journal
47
International Journal of Financial Studies
46
NBER working paper series
46
ILO Working Papers
45
Policy research working paper : WPS
45
Risks
45
World Bank E-Library Archive
45
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
45
The Cornell hospitality quarterly
43
IMF country report
42
IMF staff country report
42
Auditing : a journal of practice & theory
39
Hospitality Development : Hotelprojekte erfolgreich planen und umsetzen
36
Tourism and hospitality research : THR
35
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ECONIS (ZBW)
199
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199
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1
Investigating the key routes to customers' delightful moments in the hotel context
Lee, Seonjeong
;
Shea, Linda
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 532-553
Persistent link: https://www.econbiz.de/10011349968
Saved in:
2
Social media marketing : applying the uses and gratification theory in the hotel industry
Choi, Eun-Kyong Cindy
;
Fowler, Deborah
;
Goh, Ben
;
Yuan, …
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 771-796
Persistent link: https://www.econbiz.de/10011621351
Saved in:
3
Strategic orientation as a mediator between environmental dimensions and performance : a study of Brazilian hotels
Carvalho, Carlos Eduardo
;
Rossetto, Carlos Ricardo
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 870-895
Persistent link: https://www.econbiz.de/10011621362
Saved in:
4
The effects of employee voice and delight on job satisfaction and behaviors : comparison between employee generations
Kim, Mi Ran
;
Knutson, Bonnie J.
;
Choi, Laee
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 563-588
Persistent link: https://www.econbiz.de/10011578856
Saved in:
5
Understanding employee delight and voice from the internal marketing perspective
Kim, Mi Ran
;
Knutson, Bonnie J.
;
Han, Jaebum
- In:
Journal of hospitality marketing & management
24
(
2015
)
3/4
,
pp. 260-286
Persistent link: https://www.econbiz.de/10011292866
Saved in:
6
Examining the key dimensions of customer experience quality in the hotel industry
Alnawas, Ibrahim
;
Hemsley-Brown, Jane
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 833-861
Persistent link: https://www.econbiz.de/10012176720
Saved in:
7
The effects of perceived behavioral integrity of supervisors on employee outcomes : moderating effects of tenure
Boğan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Journal of hospitality marketing & management
26
(
2017
)
5
,
pp. 511-531
Persistent link: https://www.econbiz.de/10011754009
Saved in:
8
Organizational culture and customer relationship management : a simple linear regression analysis
Rahimi, Roya
- In:
Journal of hospitality marketing & management
26
(
2017
)
4
,
pp. 443-449
Persistent link: https://www.econbiz.de/10011707131
Saved in:
9
Examining operating efficiency of U.S. hotels : a window data envelopment analysis approach
Xu, Xun
;
Geng-qing Chi, Christina
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 770-784
Persistent link: https://www.econbiz.de/10011784135
Saved in:
10
Negative word of mouse in the hotel industry : a content analysis of online reviews on luxury hotels in Jordan
Dinçer, Mithat Zeki
;
Alrawadieh, Zaid
- In:
Journal of hospitality marketing & management
26
(
2017
)
8
,
pp. 785-804
Persistent link: https://www.econbiz.de/10011784142
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