Sánchez-Franco, Manuel J.; Aramendia-Muneta, Maria Elena - In: Journal of innovation & knowledge : JIK 8 (2023) 3, pp. 1-16
experiences between Airbnb and hotels, intending to develop competitive strategies for the hospitality industry. Using advanced …. Proximity to tourist attractions and staff recommendations are important for Airbnb guest satisfaction, while hotel guests … dissatisfaction, including noise complaints, value for money, and staff professionalism. Airbnb offers unique and personalised …