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Service quality in software-as-a-service : developing the SaaS-Qual measure and examining its role in usage continuance
Benlian, Alexander; Koufaris, Marios; Hess, Thomas - In: Journal of management information systems : JMIS 28 (2011/12) 3, pp. 85-126
Persistent link: https://www.econbiz.de/10009508766
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Differential effects of provider recommendations and consumer reviews in e-commerce transactions : an experimental study
Benlian, Alexander; Titah, Ryad; Hess, Thomas - In: Journal of management information systems : JMIS 29 (2012/13) 1, pp. 237-272
Persistent link: https://www.econbiz.de/10009656108
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Differential Effects of Provider Recommendations and Consumer Reviews in E-Commerce Transactions: An Experimental Study
Benlian, Alexander; Titah, Ryad; Hess, Thomas - In: Journal of management information systems : JMIS 29 (2012) 1, pp. 237-273
Persistent link: https://www.econbiz.de/10010015010
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Service Quality in Software-as-a-Service: Developing the SaaS-Qual Measure and Examining Its Role in Usage Continuance
Benlian, Alexander; Koufaris, Marios; Hess, Thomas - In: Journal of management information systems : JMIS 28 (2011) 3, pp. 85-127
Persistent link: https://www.econbiz.de/10009827391
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Web personalization cues and their differential effects on user assessments of website value
Benlian, Alexander - In: Journal of management information systems : JMIS 32 (2015) 1, pp. 225-260
Persistent link: https://www.econbiz.de/10011341226
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Effect mechanisms of perceptual congruence between information systems professionals and users on satisfaction with service
Benlian, Alexander - In: Journal of management information systems : JMIS 29 (2012/13) 4, pp. 63-96
Persistent link: https://www.econbiz.de/10009764555
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Effects of social interaction dynamics on platforms
Thies, Ferdinand; Wessel, Michael; Benlian, Alexander - In: Journal of management information systems : JMIS 33 (2016) 3, pp. 843-873
Persistent link: https://www.econbiz.de/10011635398
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The transformative value of cloud computing : a decoupling, platformization, and recombination theoretical framework
Benlian, Alexander; Kettinger, William J.; Sunyaev, Ali; … - In: Journal of management information systems : JMIS 35 (2018) 3, pp. 719-739
Persistent link: https://www.econbiz.de/10011955670
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Effect Mechanisms of Perceptual Congruence Between Information Systems Professionals and Users on Satisfaction with Service
Benlian, Alexander - In: Journal of management information systems : JMIS 29 (2013) 4, pp. 63-96
Persistent link: https://www.econbiz.de/10010131826
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Examining the impact of algorithmic control on Uber drivers' technostress
Cram, W. Alec; Wiener, Martin; Tarafdar, Monideepa; … - In: Journal of management information systems : JMIS 39 (2022) 2, pp. 426-453
Persistent link: https://www.econbiz.de/10013367720