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Journal of marketing research : JMR
Journal of business research : JBR
2,251
Journal of retailing and consumer services
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International journal of hospitality management
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NBER working paper series
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Asia Pacific journal of marketing and logistics
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Journal of travel and tourism marketing
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European journal of marketing : EJM
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International journal of contemporary hospitality management
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Journal of marketing management : MM
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Journal of retailing
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Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
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Journal of marketing
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Technological forecasting & social change : an international journal
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Journal of hospitality marketing & management
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Journal of the Academy of Marketing Science
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Journal of international consumer marketing
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Marketing letters : a journal of research in marketing
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Journal of business ethics : JOBE
327
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
322
Discussion paper / Centre for Economic Policy Research
318
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
316
Journal of consumer behaviour : an international research review
314
International Journal of Retail & Distribution Management
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ECONIS (ZBW)
391
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1
Shaping customer satisfaction through self-awareness cues
Pham, Michel T.
;
Goukens, Caroline
;
Lehmann, Donald R.
; …
- In:
Journal of marketing research : JMR
47
(
2010
)
5
,
pp. 920-932
Persistent link: https://www.econbiz.de/10008666367
Saved in:
2
Personal relevance and mental simulation amplify the duration framing effect
Ülkümen, Gülden
;
Thomas, Manoj
- In:
Journal of marketing research : JMR
50
(
2013
)
2
,
pp. 194-206
Persistent link: https://www.econbiz.de/10009737782
Saved in:
3
Base-rate information in consumer attributions of product-harm crises
Lei, Jing
;
Dawar, Niraj
;
Gürhan-Canli, Zeynep
- In:
Journal of marketing research : JMR
49
(
2012
)
3
,
pp. 336-348
Persistent link: https://www.econbiz.de/10009563656
Saved in:
4
Frontline problem-solving effectiveness : a dynamic analysis of verbal and nonverbal cues
Marinova, Detelina
;
Singh, Sunil K.
;
Singh, Jagdip
- In:
Journal of marketing research : JMR
55
(
2018
)
2
,
pp. 178-192
Persistent link: https://www.econbiz.de/10011844990
Saved in:
5
Buyer monitoring : a means to insure personalized service
Kwortnik, Robert J.
;
Lynn, W. Michael
;
Ross, William T.
- In:
Journal of marketing research : JMR
46
(
2009
)
5
,
pp. 573-583
Persistent link: https://www.econbiz.de/10003896155
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6
Commentaries and rejoinder to "Does quality win? : network effects versus quality in high-tech markets"
Ratchford, Brian Thomas
(
contributor
); …
- In:
Journal of marketing research : JMR
46
(
2009
)
2
,
pp. 150-162
Persistent link: https://www.econbiz.de/10003827911
Saved in:
7
Learning from a service guarantee quasi experiment
Chen, Xinlei
;
John, George
;
Hays, Julie M.
;
Hill, Arthur V.
- In:
Journal of marketing research : JMR
46
(
2009
)
5
,
pp. 584-596
Persistent link: https://www.econbiz.de/10003896183
Saved in:
8
A model of consumer learning for service quality and usage
Iyengar, Raghuram
;
Ansari, Asim
;
Gupta, Sunil
- In:
Journal of marketing research : JMR
44
(
2007
)
4
,
pp. 529-544
Persistent link: https://www.econbiz.de/10003569454
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9
Self-threat and product failure : how internal attributions of blame affect consumer complaining behavior
Dunn, Lea
;
Dahl, Darren W.
- In:
Journal of marketing research : JMR
49
(
2012
)
5
,
pp. 670-681
Persistent link: https://www.econbiz.de/10009659295
Saved in:
10
Customer satisfaction heterogeneity and shareholder value
Grewal, Rajdeep
;
Chandrashekaran, Murali
;
Citrin, Alka V.
- In:
Journal of marketing research : JMR
47
(
2010
)
4
,
pp. 612-626
Persistent link: https://www.econbiz.de/10009234932
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