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Designing the microstructure of routines
Steinberger, Tom; Jung, Ju Yeon - In: Journal of organization design : JOD 8 (2019) 1/18, pp. 1-18
Coordinating organizational routines is a strategic challenge in contexts ranging from healthcare to software development. Yet, we have few theories of the design of routines. This paper compares field data on routines at two Korean restaurants to theorize their design. We identified a core...
Persistent link: https://www.econbiz.de/10012131418
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Special issue on behavioural operations
Cachon, Gérard (contributor) - 2008
Persistent link: https://www.econbiz.de/10003773438
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Inventory service-level agreements as coordination mechanisms : the effect of review periods
Katok, Elena; Thomas, Douglas J.; Davis, Andrew - In: Manufacturing & service operations management : M & SOM 10 (2008) 4, pp. 609-624
Persistent link: https://www.econbiz.de/10003773477
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Decision biases in revenue management : some behavioral evidence
Bearden, J. Neil; Murphy, Ryan O.; Rapoport, Amnon - In: Manufacturing & service operations management : M & SOM 10 (2008) 4, pp. 625-636
Persistent link: https://www.econbiz.de/10003773478
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Toward a theory of behavioral operations
Gino, Francesca; Pisano, Gary P. - In: Manufacturing & service operations management : M & SOM 10 (2008) 4, pp. 676-691
Persistent link: https://www.econbiz.de/10003773481
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Multiple part-type production in robotic cells : equivalence of two real-world models
Dawande, Milind; Pinedo, Michael; Sriskandarajah, Chelliah - In: Manufacturing & service operations management : M & SOM 11 (2009) 2, pp. 210-228
Persistent link: https://www.econbiz.de/10003852805
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Optimal scheduling and incentive compatible pricing for a service system with quality of service guarantees
Hsu, Vernon N.; Xu, Susan H.; Jukic, Boris - In: Manufacturing & service operations management : M & SOM 11 (2009) 3, pp. 375-396
Persistent link: https://www.econbiz.de/10003882853
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Certification in the Indian offshore IT services industry
Gopal, Anandasivam; Gao, Guodong - In: Manufacturing & service operations management : M & SOM 11 (2009) 3, pp. 471-492
Persistent link: https://www.econbiz.de/10003882892
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Mitigating supply risk : dual sourcing or process improvement?
Wang, Yimin; Gilland, Wendell; Tomlin, Brian - In: Manufacturing & service operations management : M & SOM 12 (2010) 3, pp. 489-510
Persistent link: https://www.econbiz.de/10003994864
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Applications of empirical science in manufacturing and service operations
Roth, Aleda V. - In: Manufacturing & service operations management : M & SOM 9 (2007) 4, pp. 353-367
Persistent link: https://www.econbiz.de/10003577665