Narrow search
Showing 1 - 2 of 2
Cover Image
Approaching error-free customer satisfaction through process change and feedback systems
Berglund, Kristin M.; Ludwig, Timothy D. - In: Journal of organizational behavior management 29 (2009) 1, pp. 19-46
Persistent link: https://www.econbiz.de/10003830389
Cover Image
A comparison of immediate and post-session feedback with behavioral skills training to improve interview skills in college students
Barker, Laura-Katherine; Moore, James W.; Olmi, D. Joe; … - In: Journal of organizational behavior management 39 (2019) 3/4, pp. 145-163
Persistent link: https://www.econbiz.de/10012201113