"This book presents various opinions, judgments, and ideas on how the use of digitally created worlds is changing the face of e-commerce and extending the use of Internet technologies to create a more immersive experience for customers"--Provided by publisher

"This book presents the latest scholarly research on the design and implementation of e-collaboration technology in workplace settings, featuring extensive coverage on a range of topics relating to the benefits and challenges of these tools"--

"This book provides relevant theoretical frameworks, latest empirical research findings, and practitioners' best practices social knowledge, for improving understanding of the strategic role of social knowledge in business, government, or non-profit sectors"--Provided by publisher