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Managing the performance of outsourced customer contact centers
Tate, Wendy L.; Valk, Wendy van der - In: Journal of purchasing and supply management 14 (2008) 3, pp. 160-169
Persistent link: https://www.econbiz.de/10003766253
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The impact of evolutionary and developmental metaphors on purchasing and supply management : a critique
Ramsay, John; Croom, S. - In: Journal of purchasing and supply management 14 (2008) 3, pp. 192-204
Persistent link: https://www.econbiz.de/10003766256
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Special Issue: Best papers of the 17th Annual IPSERA Conference 2008
Callender, Guy (contributor) - 2009
Persistent link: https://www.econbiz.de/10003824884
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A gap model of purchasing's internal service quality : concept, case study and internal survey
Large, Rudolf; König, Tatjana - In: Journal of purchasing and supply management 15 (2009) 1, pp. 24-32
Persistent link: https://www.econbiz.de/10003824898
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Changes in supply leadership
Johnson, P. Fraser; Leenders, Michiel R. - In: Journal of purchasing and supply management 15 (2009) 1, pp. 51-62
Persistent link: https://www.econbiz.de/10003824905
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A longitudinal study of supply organizational change
Johnson, P. Fraser; Leenders, Michiel R. - In: Journal of purchasing and supply management 12 (2006) 6, pp. 332-342
Persistent link: https://www.econbiz.de/10003467828
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Special Issue: Conference 2006, the Fourth Worldwide Symposium in Purchasing & Supply Chain Management
Croom, Simon (contributor) - 2006
Persistent link: https://www.econbiz.de/10003467851
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Purchasing practices in small- to medium-sized enterprises : an examination of strategic purchasing adoption, supplier evaluation and supplier capabilities
Pressey, Andrew D.; Winklhofer, Heidi M.; Tzokas, … - In: Journal of purchasing and supply management 15 (2009) 4, pp. 214-226
Persistent link: https://www.econbiz.de/10003917306
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Special Issue: Purchasing and supply management in the construction industry
Ellegaard, Chris (contributor) - 2010
Persistent link: https://www.econbiz.de/10008796508
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Case research in purchasing and supply management : opportunities and challenges
Dubois, Anna; Araujo, Luis - In: Journal of purchasing and supply management 13 (2007) 3, pp. 170-181
Persistent link: https://www.econbiz.de/10003602183