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Fisk, Raymond P.
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Journal of retailing
Journal of Service Management
19
Journal of service management
11
The journal of services marketing
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Journal of Services Marketing
6
The service industries journal
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Journal of service research : JSR
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Managing service quality : MSQ ; an international journal
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European journal of marketing : EJM
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Journal of business research : JBR
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European Journal of Marketing
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Journal of Service Theory and Practice
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Transport Policy
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A Research Agenda for Service Marketing
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AMS review : official publication of the Academy of Marketing Science
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Advances in Data Analysis and Classification
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Brand management ; Vol. 4
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Business transformation for a sustainable future
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Creativity and Innovation Management
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Does marketing need reform? : fresh perspectives on the future
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E-work and E-commerce ; Vol. 2
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Energy policy : the international journal of the political, economic, planning, environmental and social aspects of energy
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Exploring services science : first international conference, IESS 2010, Geneva, Switzerland, February 17 - 19, 2010 ; revised papers
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Handbook of service science ; [Vol. 1]
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Journal of Business Research
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Journal of marketing education : JME
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Journal of public policy & marketing
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Journal of the Academy of Marketing Science
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Lecture notes in business information processing : LNBIP
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Legends in marketing
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Marketing management : a quarterly business management publication of the American Marketing Association
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Research handbook on services management
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Service Science: Research and Innovations in the Service Economy
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Service science, management and engineering : education for the 21st Century
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Service science: research and innovations in the service economy
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The Impact of Other Customers on Service Experiences: A Critical Incident Examination of "Getting Along"
Grove, Stephen J.
;
Fisk, Raymond P.
- In:
Journal of retailing
73
(
1997
)
1
,
pp. 63-86
Persistent link: https://www.econbiz.de/10006630693
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Tracking the Evolution of the Services Marketing Literature
Fisk, Raymond P.
;
Brown, Stephen W.
;
Bitner, Mary Jo
- In:
Journal of retailing
69
(
1993
)
1
,
pp. 61-103
Persistent link: https://www.econbiz.de/10006638522
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