Narrow search
Showing 1 - 10 of 313
Cover Image
Sensitivity to ulterior motives in retail settings : the moderating role of dual-identity versus sole-identity consumers
Main, Kelley J.; Guo, Wenxia; White, Katherine - In: Journal of retailing 95 (2019) 3, pp. 63-75
Persistent link: https://www.econbiz.de/10012130008
Cover Image
Understanding consumers in-store behavior : the dual role of episode-specific motive adjustment and motive selection
Mukhopadhyay, Soumya; Vijayalakshmi, Akshaya; Jain, … - In: Journal of retailing 99 (2023) 3, pp. 460-479
Persistent link: https://www.econbiz.de/10014461665
Cover Image
Multiple psychological climates and employee self-regulatory focus : implications for frontline employee work behavior and service performance
Sok, Keo Mony; Danaher, Tracey S.; Sok, Phyra - In: Journal of retailing 99 (2023) 2, pp. 228-246
Persistent link: https://www.econbiz.de/10014321977
Cover Image
A COOL effect : the direct and indirect impact of country-of-origin disclosures on purchase intentions for retail food products
Berry, Christopher; Mukherjee, Amaradri; Burton, Scot; … - In: Journal of retailing 91 (2015) 3, pp. 533-542
Persistent link: https://www.econbiz.de/10011377082
Cover Image
Breathing down your neck! : the impact of queues on customers using a retail service
Dahm, Martin; Wentzel, Daniel; Herzog, Walter; Wiecek, … - In: Journal of retailing 94 (2018) 2, pp. 217-230
Persistent link: https://www.econbiz.de/10011881552
Cover Image
How do social norms influence parents' food choices for their children? : the role of social comparison and implicit self-theories
Hogreve, Jens; Matta, Shashi; Hettich, Alexander S.; … - In: Journal of retailing 97 (2021) 2, pp. 173-190
Persistent link: https://www.econbiz.de/10012648985
Cover Image
Driving in-role and extra-role brand performance among retail frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.; Richards, Keith A.; Calantone, Roger J. - In: Journal of retailing 95 (2019) 2, pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
Cover Image
Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
Rapp, Adam; Baker, Thomas L.; Bachrach, Daniel G.; … - In: Journal of retailing 91 (2015) 2, pp. 358-369
Persistent link: https://www.econbiz.de/10011309647
Cover Image
The language backfire effect : how frontline employees decrease customer satisfaction through language use
Holmqvist, Jonas; Van Vaerenbergh, Yves; Lunardo, Renaud; … - In: Journal of retailing 95 (2019) 2, pp. 115-129
Persistent link: https://www.econbiz.de/10012102960
Cover Image
How and why (imagined) online reviews impact frontline retail encounters
Marder, Ben; Angell, Robert J.; Boyd, Eric - In: Journal of retailing 99 (2023) 2, pp. 265-279
Persistent link: https://www.econbiz.de/10014321993