//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer Attitude from Social...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
318
Konsumentenverhalten
318
Einzelhandel
155
Retail trade
155
Relationship marketing
108
Beziehungsmarketing
107
Online retailing
57
Online-Handel
57
Customer satisfaction
54
Kundenzufriedenheit
54
Preismanagement
36
Pricing strategy
36
Brand management
35
Distribution channel
35
Markenführung
35
Vertriebsweg
35
Dienstleistungsqualität
32
E-commerce
32
Electronic Commerce
32
Service quality
32
Sales promotion
28
Verkaufsförderung
28
Retailing
27
Marketing management
24
Marketingmanagement
24
Brand
23
Experiment
21
Ladengestaltung
21
Markenartikel
21
Store design
21
Einzelhandelspreis
20
Food retailing
20
Internet marketing
20
Lebensmitteleinzelhandel
20
Meta-Analyse
20
Meta-analysis
20
Online-Marketing
20
Retail price
20
Brand image
19
Markenimage
19
more ...
less ...
Online availability
All
Undetermined
199
Free
11
Type of publication
All
Article
384
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
387
Aufsatz in Zeitschrift
387
Collection of articles of several authors
3
Sammelwerk
3
Aufsatzsammlung
2
Language
All
English
387
Author
All
Grewal, Dhruv
21
Roggeveen, Anne L.
9
Blut, Markus
8
Verhoef, Peter C.
8
Breugelmans, Els
6
Campo, Katia
6
Nordfält, Jens
6
Ruyter, Ko de
6
Burton, Scot
5
Evanschitzky, Heiner
5
Monroe, Kent B.
5
Neslin, Scott A.
5
Noble, Stephanie M.
5
Dekimpe, Marnik G.
4
Howlett, Elizabeth
4
Kukar-Kinney, Monika
4
Mantrala, Murali K.
4
Oppewal, Harmen
4
Patrick, Vanessa M.
4
Pauwels, Koen
4
Ratchford, Brian Thomas
4
Wetzels, Martin
4
Ahlbom, Carl-Philip
3
Bearden, William O.
3
Bijmolt, Tammo H. A.
3
Biswas, Abhijit
3
Biswas, Dipayan
3
Brady, Michael K.
3
Cronin, J. J.
3
Dant, Rajiv P.
3
Dass, Mayukh
3
Gauri, Dinesh Kumar
3
Geyskens, Inge
3
Guha, Abhijit
3
Hardesty, David M.
3
Haruvy, Ernan
3
Hoyer, Wayne D.
3
Inman, J. Jeffrey
3
Jha, Subhash
3
Jin, Liyin
3
more ...
less ...
Published in...
All
Journal of retailing
Journal of business research : JBR
2,621
Journal of retailing and consumer services
2,151
International journal of hospitality management
1,040
SpringerLink / Bücher
848
International journal of consumer studies
788
Psychology & marketing
746
NBER working paper series
722
MPRA Paper
699
Working paper / National Bureau of Economic Research, Inc.
615
Economics Papers from University Paris Dauphine
605
Journal of consumer research : JCR ; an interdisciplinary bimonthly
596
Industrial marketing management : the international journal for industrial and high-tech firms
562
European Journal of Marketing
554
Tourism management : research, policies, practice
533
NBER Working Paper
512
Asia Pacific journal of marketing and logistics
470
Technological forecasting & social change : an international journal
470
Journal of travel and tourism marketing
464
Management science : journal of the Institute for Operations Research and the Management Sciences
458
Journal of Consumer Marketing
439
Journal of the Academy of Marketing Science
430
Journal of marketing
426
The journal of services marketing
422
European journal of marketing : EJM
421
Journal of marketing management : MM
420
The service industries journal
420
Cogent business & management
418
Journal of marketing research : JMR
416
The journal of product & brand management
415
The journal of brand management : an international journal
410
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
394
International journal of contemporary hospitality management
382
Journal of Services Marketing
375
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
374
Journal of business ethics : JOBE
355
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
353
CESifo working papers
351
Journal of hospitality marketing & management
349
Journal of marketing communications
348
more ...
less ...
Source
All
ECONIS (ZBW)
387
Showing
1
-
10
of
387
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Affect versus cognition in the chain from perceived quality to customer loyalty : the roles of product beliefs and experience
Frank, Björn
;
Torrico, Boris Herbas
;
Enkawa, Takao
; …
- In:
Journal of retailing
90
(
2014
)
4
,
pp. 567-586
Persistent link: https://www.econbiz.de/10010473263
Saved in:
2
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus
;
Beatty, Sharon E.
;
Evanschitzky, Heiner
; …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Saved in:
3
New insights in the moderating effect of switching costs on the satisfaction-repurchase behavior link
Nagengast, Liane
;
Evanschitzky, Heiner
;
Blut, Markus
; …
- In:
Journal of retailing
90
(
2014
)
3
,
pp. 408-427
Persistent link: https://www.econbiz.de/10010408213
Saved in:
4
How does corporate social responsibility affect consumer response to service failure in buyer-seller relationships?
Bolton, Lisa E.
;
Mattila, Anna S.
- In:
Journal of retailing
91
(
2015
)
1
,
pp. 140-153
Persistent link: https://www.econbiz.de/10010500739
Saved in:
5
Managing complaints to improve customer profitability
Cambra-Fierro, Jesus
;
Melero, Iguacel
;
Sesé, F. Javier
- In:
Journal of retailing
91
(
2015
)
1
,
pp. 109-124
Persistent link: https://www.econbiz.de/10010500745
Saved in:
6
What drives consumers to shop on mobile devices? : insights from a meta-analysis
Luceri, Beatrice
;
Bijmolt, Tammo H. A.
;
Bellini, Silvia
; …
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 178-196
Persistent link: https://www.econbiz.de/10013207547
Saved in:
7
Political identity and the consumer journey : a research review
Jung, Jihye
;
Mittal, Vikas
- In:
Journal of retailing
96
(
2020
)
1
,
pp. 55-73
Persistent link: https://www.econbiz.de/10012295807
Saved in:
8
Antecedents and consequences of customer satisfaction : do they differ across online and offline purchases?
Hult, G. Tomas M.
;
Sharma, Pratyush Nidhi
;
Morgeson, …
- In:
Journal of retailing
95
(
2019
)
1
,
pp. 10-23
Persistent link: https://www.econbiz.de/10012102908
Saved in:
9
Driving in-role and extra-role brand performance among retail frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
Saved in:
10
Loyalty formation for different customer journey segments
Herhausen, Dennis
;
Kleinlercher, Kristina
;
Verhoef, Peter C.
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 9-29
Persistent link: https://www.econbiz.de/10012130003
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->