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Transformative service research and service dominant logic : quo Vaditis?
Kuppelwieser, Volker; Finsterwalder, Jörg - In: Journal of retailing and consumer services 28 (2016), pp. 91-98
Persistent link: https://www.econbiz.de/10011434091
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A 360-degree view of actor engagement in service co-creation
Finsterwalder, Jörg - In: Journal of retailing and consumer services 40 (2018), pp. 276-278
Persistent link: https://www.econbiz.de/10011801984