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Determinants of repurchase intentions of real estate agent services : direct and indirect effects of perceived ethicality
Le, Nhat Quang; Supphellen, Magne - In: Journal of retailing and consumer services 35 (2017), pp. 84-90
Persistent link: https://www.econbiz.de/10011645117
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Perceived service innovativeness, consumer trait innovativeness and patronage intention
Zolfagharian, Mohammad Ali; Paswan, Audhesh - In: Journal of retailing and consumer services 16 (2009) 2, pp. 155-162
Persistent link: https://www.econbiz.de/10003837518
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The impact of service failure on brand credibility
Bougoure, Ursula Sigrid; Russell-Bennett, Rebekah; … - In: Journal of retailing and consumer services 31 (2016), pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
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Corporate social and environmental responsibility in services : will consumers pay for it?
Parsa, H. G.; Lord, Kenneth R.; Putrevu, Sanjay; … - In: Journal of retailing and consumer services 22 (2015), pp. 250-260
Persistent link: https://www.econbiz.de/10010469036
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It's never the same : the role of homogeneity in online services
Afudo-Peregrina, Angel F.; Pascual-Miguel, Felix J.; … - In: Service business 8 (2014) 3, pp. 453-464
Persistent link: https://www.econbiz.de/10010413187
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Effect of customer involvement on co-creation of services : a moderated mediation model
Cheung, Fung Yi Millissa; To, Wai Ming - In: Journal of retailing and consumer services 63 (2021), pp. 1-6
Persistent link: https://www.econbiz.de/10012665827
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Service value and retention : does gender matter?
Darley, William K.; Luethge, Denise J. - In: Journal of retailing and consumer services 48 (2019), pp. 178-185
Persistent link: https://www.econbiz.de/10012001297
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Comparative advertising for goods versus services : effects of different types of product attributes through consumer reactance and activation on consumer response
Bambauer-Sachse, Silke; Heinzle, Priska - In: Journal of retailing and consumer services 44 (2018), pp. 82-90
Persistent link: https://www.econbiz.de/10011904328
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Individual differences in consumer information search for services : a multiple mediation study
Utkarsh - In: Journal of retailing and consumer services 37 (2017), pp. 33-42
Persistent link: https://www.econbiz.de/10011729709
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Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman; Mohd-Any, Amrul Asraf; … - In: Journal of retailing and consumer services 59 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012433421