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Perceived service innovativeness, consumer trait innovativeness and patronage intention
Zolfagharian, Mohammad Ali; Paswan, Audhesh - In: Journal of retailing and consumer services 16 (2009) 2, pp. 155-162
Persistent link: https://www.econbiz.de/10003837518
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The relationship between strategic type and new service development competence : a study of Chinese knowledge intensive business services
Liu, Shunzhong - In: Service business 6 (2012) 2, pp. 157-175
Persistent link: https://www.econbiz.de/10009534900
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Performance effects of aligning service innovation and the strategic use of information technology
Huang, Hui-Ling - In: Service business 8 (2014) 2, pp. 171-195
Persistent link: https://www.econbiz.de/10010351462
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Key service innovation drivers in the tourism sector : empirical evidence and managerial implications
Jiménez-Zarco, Ana Isabel; Martínez-Ruiz, María Pilar; … - In: Service business 5 (2011) 4, pp. 339-360
Persistent link: https://www.econbiz.de/10009535224
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The dual outcomes of frontliner’s autonomous motivation and deep acting in service co-creation : a dyadic approach
Nguyen Hong Phuoc; Le Nguyen Hau; Pham Ngoc Thuy - In: Service business 16 (2022) 1, pp. 159-186
Persistent link: https://www.econbiz.de/10013172571
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Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei; Wang, Yi-Chieh; Luo, Ching-Ching - In: Service business 15 (2021) 4, pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
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Service innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Pilawa, Joanna; Witell, Lars; Valtakoski, Aku; … - In: Journal of retailing and consumer services 67 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013364443
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Developing new smart services using integrated morphological analysis : integration of the market-pull and technology-push approach
Geum, Youngjung; Jeon, Hongseok; Lee, Hakyeon - In: Service business 10 (2016) 3, pp. 531-555
Persistent link: https://www.econbiz.de/10011722355
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Innovation and corporate entrepreneurship in service businesses
Calisto, Maria de Lurdes; Sarkar, Soumodip - In: Service business 11 (2017) 3, pp. 581-660
Persistent link: https://www.econbiz.de/10011736228
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Value logics for service innovation : practice-driven implications for service-dominant logic
Lindhult, Erik; Chirumalla, Koteshwar; Oghazi, Pejvak; … - In: Service business 12 (2018) 3, pp. 457-481
Persistent link: https://www.econbiz.de/10011915104