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Does a companion always enhance the shopping experience?
Borges, Adilson; Chebat, Jean-Charles; Babin, Barry J. - In: Journal of retailing and consumer services 17 (2010) 4, pp. 294-299
Persistent link: https://www.econbiz.de/10003989692
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"It was not that long!" : the effects of the in-store TV screen content and customers emotions on consumer waiting perception
Borges, Adilson; Herter, Márcia Maurer; Chebat, … - In: Journal of retailing and consumer services 22 (2015), pp. 96-106
Persistent link: https://www.econbiz.de/10010468493
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How uncivil customers corrode the relationship between frontline employees and retailers
Gaucher, Benoît; Chebat, Jean-Charles - In: Journal of retailing and consumer services 46 (2019), pp. 1-10
Persistent link: https://www.econbiz.de/10011980754
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Effects of mall atmosphere on mall evaluation : teenage versus adult shoppers
Massicotte, Marie-Claude; Michon, Richard; Chebat, … - In: Journal of retailing and consumer services 18 (2011) 1, pp. 74-80
Persistent link: https://www.econbiz.de/10008839772
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When income matters : customers evaluation of shopping malls' hedonic and utilitarian orientations
Allard, Thomas; Babin, Barry J.; Chebat, Jean-Charles - In: Journal of retailing and consumer services 16 (2009) 1, pp. 40-49
Persistent link: https://www.econbiz.de/10003803130