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The end of the world as we know it? : the influence of online channels on the luxury customer experience
Klaus, Philipp - In: Journal of retailing and consumer services 57 (2020), pp. 1-7
Persistent link: https://www.econbiz.de/10012305877
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A glimpse of the future retail customer experience : guidelines for research and practice : editorial
Klaus, Philipp; Kuppelwieser, Volker - In: Journal of retailing and consumer services 73 (2023), pp. 1-3
Persistent link: https://www.econbiz.de/10014303398
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Metaverse retail : pioneering research avenues for tomorrow's marketplace
Klaus, Philipp; Manthiou, Aikaterini - In: Journal of retailing and consumer services 78 (2024), pp. 1-4
Persistent link: https://www.econbiz.de/10015095102