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~isPartOf:"Journal of retailing and consumer services"
~person:"Klaus, Philipp"
~subject:"E-commerce"
~subject:"Einzelhandel"
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Einzelhandel
Consumer behaviour
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6
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6
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Klaus, Philipp
Pantano, Eleonora
11
Gázquez-Abad, Juan Carlos
7
Sands, Sean
7
Lombart, Cindy
6
Baier, Daniel
5
Das, Gopal
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Elms, Jonathan
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Ladhari, Riadh
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Louis, Didier
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Martínez-López, Francisco J.
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Mortimer, Gary
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Cheah, Jun-Hwa
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Grimmer, Louise
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Ieva, Marco
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Jebarajakirthy, Charles
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Lim, Xin-Jean
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Quach, Sara
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Rosengren, Sara
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Zielke, Stephan
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Ainsworth, Jeremy
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Anselmsson, Johan
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Becerra, Enrique P.
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Burt, Steven
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De Canio, Francesca
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Dennis, Charles
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Duan, Yongrui
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Fazal-e-Hasan, Syed
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Ferraro, Carla
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Frasquet Deltoro, Marta
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Fuentes, Christian
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Grimmer, Martin
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Kim, Sanghoon
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Kuppelwieser, Volker
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Mehrotra, Ankit
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Molinillo, Sebastian
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Nusair, Khaldoon
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Pallant, Jason I.
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Paul, Justin
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Pizzi, Gabriele
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Journal of retailing and consumer services
The journal of services marketing
1
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ECONIS (ZBW)
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1
The end of the world as we know it? : the influence of online channels on the luxury customer experience
Klaus, Philipp
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012305877
Saved in:
2
Retail fairness : exploring consumer perceptions of fairness towards retailers' marketing tactics
Bang, Nguyen
;
Klaus, Philipp
- In:
Journal of retailing and consumer services
20
(
2013
)
3
,
pp. 311-324
Persistent link: https://www.econbiz.de/10009759787
Saved in:
3
The convenience of shopping via voice AI : introducing AIDM
Klaus, Philipp
;
Zaichkowsky, Judith Lynne
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10013169684
Saved in:
4
How luxury retail will change forever : the role of atmospherics in the digital era
Klaus, Philipp
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10013366371
Saved in:
5
Quantifying the influence of customer experience on consumer share-of-category
Klaus, Philipp
;
Kuppelwieser, Volker
;
Heinonen, Kristina
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303364
Saved in:
6
A glimpse of the future retail customer experience : guidelines for research and practice : editorial
Klaus, Philipp
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-3
Persistent link: https://www.econbiz.de/10014303398
Saved in:
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