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Understanding effects of co-creation on cognitive, affective and behavioral evaluations in service recovery : an ethnocultural analysis
Gohary, Ali; Hamzelu, Bahman; Pourazizi, Lida; Hanzaee, … - In: Journal of retailing and consumer services 31 (2016), pp. 182-198
Persistent link: https://www.econbiz.de/10011528630
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A business application of RTLS technology in Intelligent Retail Environment : defining the shopper's preferred path and its segmentation
Ferracuti, N.; Norscini, C.; Frontoni, E.; Gabellini, P.; … - In: Journal of retailing and consumer services 47 (2019), pp. 184-194
Persistent link: https://www.econbiz.de/10011995566
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Understanding ethical purchasing behavior : validation of an enhanced stage model of ethical behavior
Andersch, Henrike; Arnold, Christian; Seemann, Ann-Kathrin - In: Journal of retailing and consumer services 48 (2019), pp. 50-59
Persistent link: https://www.econbiz.de/10012001281
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How green marketing, perceived motives and incentives influence behavioral intentions
Chang, Kuo-Chien; Hsu, Chia-Lin; Hsu, Ya-Ti; Chen, Mu-Chen - In: Journal of retailing and consumer services 49 (2019), pp. 336-345
Persistent link: https://www.econbiz.de/10012026003
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The effects of overall similarity regarding the customer-to-customer-relationship in a service context
Brack, Anna Dorothea; Benkenstein, Martin - In: Journal of retailing and consumer services 19 (2012) 5, pp. 501-509
Persistent link: https://www.econbiz.de/10009614173
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The effects of mall renovation on shopping values, satisfaction and spending behaviour
Chebat, Jean-Charles; Michon, Richard; Haj-Salem, Narjes; … - In: Journal of retailing and consumer services 21 (2014) 4, pp. 610-618
Persistent link: https://www.econbiz.de/10010388517
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Retail salespeople's mimicry of customers : effects on consumer behavior
Jacob, Céline; Guéguen, Nicolas; Martin, Angélique; … - In: Journal of retailing and consumer services 18 (2011) 5, pp. 381-388
Persistent link: https://www.econbiz.de/10009299568
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The impact of AI identity disclosure on consumer unethical behavior : a social judgment perspective
Li, Tian-Ge; Zhang, Chubing; Chang, Ying; Zheng, Wei - In: Journal of retailing and consumer services 76 (2024), pp. 1-9
Persistent link: https://www.econbiz.de/10014460848
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Factors influencing behavioral intentions in livestream shopping : a cross-cultural study
Ni, Shaowen; Ueichi, Hideo - In: Journal of retailing and consumer services 76 (2024), pp. 1-17
Persistent link: https://www.econbiz.de/10014460857
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Ethics support through rapport : elaborating the impact of service provider rapport on ethical behaviour intention of the tourists
Paramita, Widya; Zulfa, Naila; Rostiani, Rokhima; … - In: Journal of retailing and consumer services 63 (2021), pp. 1-5
Persistent link: https://www.econbiz.de/10012665870