Narrow search
Showing 1 - 7 of 7
Cover Image
Consumers between supermarket shelves : the influence of inter-personal distance on consumer behavior
Luck, Michael; Benkenstein, Martin - In: Journal of retailing and consumer services 26 (2015), pp. 104-114
Persistent link: https://www.econbiz.de/10011347835
Cover Image
Altruistic eWOM marketing : more than an alternative to monetary incentives
Reimer, Thomas; Benkenstein, Martin - In: Journal of retailing and consumer services 31 (2016), pp. 323-333
Persistent link: https://www.econbiz.de/10011528735
Cover Image
Enhancing patients' hospital satisfaction by taking advantage of interpersonal similarity
Luther, Louisa; Benkenstein, Martin; Rummelhagen, Katja - In: Journal of retailing and consumer services 30 (2016), pp. 50-58
Persistent link: https://www.econbiz.de/10011473209
Cover Image
Turning dissatisfied into satisfied customers : how referral reward programs affect the referrer's attitude and loyalty toward the recommended service provider
Kuester, Madlen; Benkenstein, Martin - In: Journal of retailing and consumer services 21 (2014) 6, pp. 897-904
Persistent link: https://www.econbiz.de/10010437822
Cover Image
The effects of overall similarity regarding the customer-to-customer-relationship in a service context
Brack, Anna Dorothea; Benkenstein, Martin - In: Journal of retailing and consumer services 19 (2012) 5, pp. 501-509
Persistent link: https://www.econbiz.de/10009614173
Cover Image
Together always better? : the impact of shopping companions and shopping motivation on adolescents' shopping experience
Wenzel, Stefanie; Benkenstein, Martin - In: Journal of retailing and consumer services 44 (2018), pp. 118-126
Persistent link: https://www.econbiz.de/10011904346
Cover Image
The effects of overall similarity regarding the customer-to-customer-relationship in a service context
Brack, Anna Dorothea; Benkenstein, Martin - In: Journal of retailing and consumer services 19 (2012) 5, pp. 501-510
Persistent link: https://www.econbiz.de/10009998755