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Now what? : evaluating the sales effects of introducing an online store
Hernant, Mikael; Rosengren, Sara - In: Journal of retailing and consumer services 39 (2017), pp. 305-313
Persistent link: https://www.econbiz.de/10011747904
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How customer engagement in the live-streaming affects purchase intention and customer acquisition, e-tailer's perspective
Zheng, Run; Li, Zhuyuan; Na, Sanggyun - In: Journal of retailing and consumer services 68 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013366293
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Acquiring and retaining customers in UK banks : an exploratory study
Farquhar, Jillian Dawes; Panther, Tracy - In: Journal of retailing and consumer services 15 (2008) 1, pp. 9-21
Persistent link: https://www.econbiz.de/10003597007
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Your receipt is in the bag : service and temporal effects as factors of customer engagement formation during acquisition
Harman, David M.; Porter, Michael C. - In: Journal of retailing and consumer services 62 (2021), pp. 1-8
Persistent link: https://www.econbiz.de/10012648866
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Technical efficiency in French retailers
Perrigot, Rozenn; Barros, Carlos Pestana - In: Journal of retailing and consumer services 15 (2008) 4, pp. 296-305
Persistent link: https://www.econbiz.de/10003729863
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Effects of retailer post-purchase guarantee policies on consumer perceptions with the moderating influence of financial risk and product complexity
Astous, Alain d'; Guèvremont, Amélie - In: Journal of retailing and consumer services 15 (2008) 4, pp. 306-314
Persistent link: https://www.econbiz.de/10003729870
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The CRM process in retail and service sector firms in Japan : loyalty development and financial return
Minami, Chieko; Dawson, John A. - In: Journal of retailing and consumer services 15 (2008) 5, pp. 375-385
Persistent link: https://www.econbiz.de/10003742279
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Shopping enjoyment and store shopping modes : the moderating influence of chronic time pressure
Kim, Hye-yŏng; Kim, Youn-Kyung - In: Journal of retailing and consumer services 15 (2008) 5, pp. 410-419
Persistent link: https://www.econbiz.de/10003742284
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Do extrinsic cues affect purchase risk at international e-tailers : the mediating effect of perceived e-tailer service quality
Cheng, Julian Ming Sung; Wang, Edward Shih-Tse; Lin, … - In: Journal of retailing and consumer services 15 (2008) 5, pp. 420-428
Persistent link: https://www.econbiz.de/10003742288
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An assessment of operational efficiency of retail firms in China
Yu, Wantao; Ramanathan, Ramakrishnan - In: Journal of retailing and consumer services 16 (2009) 2, pp. 109-122
Persistent link: https://www.econbiz.de/10003837504