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An integrative conceptual framework for analyzing customer satisfaction with shopping trip experiences in grocery retailing
Esbjerg, Lars; Jensen, Birger Boutrup; Bech-Larsen, Tino; … - In: Journal of retailing and consumer services 19 (2012) 4, pp. 445-456
Persistent link: https://www.econbiz.de/10009571251
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An integrative conceptual framework for analyzing customer satisfaction with shopping trip experiences in grocery retailing
Esbjerg, Lars; Jensen, Birger Boutrup; Bech-Larsen, Tino; … - In: Journal of retailing and consumer services 19 (2012) 4, pp. 445-457
Persistent link: https://www.econbiz.de/10009979339
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Making working in retailing interesting : a study of human resource management practices in Danish grocery retail chains
Esbjerg, Lars; Buck, Nuka; Grunert, Klaus G. - In: Journal of retailing and consumer services 17 (2010) 2, pp. 97-108
Persistent link: https://www.econbiz.de/10003956358
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Driving marketing outcomes through social media-based customer engagement
Kulikovskaja, Viktorija; Hubert, Marco; Grunert, Klaus G.; … - In: Journal of retailing and consumer services 74 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014365051
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The effects of service brand dimensions on brand loyalty
Krystallis, Athanasios; Chrysochou, Polymeros - In: Journal of retailing and consumer services 21 (2014) 2, pp. 139-147
Persistent link: https://www.econbiz.de/10010338593