The effects of service brand dimensions on brand loyalty
Year of publication: |
2014
|
---|---|
Authors: | Krystallis, Athanasios ; Chrysochou, Polymeros |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 21.2014, 2, p. 139-147
|
Subject: | Service branding | Brand attitudes | Brand satisfaction | Brand loyalty | Markenführung | Brand management | Beziehungsmarketing | Relationship marketing | Markenartikel | Brand | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Markenimage | Brand image | Markentreue | Dienstleistungsmarketing | Services marketing | Dienstleistungsqualität | Service quality |
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