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~isPartOf:"Journal of retailing and consumer services"
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Customer satisfaction
427
Kundenzufriedenheit
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Consumer behaviour
330
Konsumentenverhalten
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Beziehungsmarketing
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Relationship marketing
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Dienstleistungsqualität
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Retail trade
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Söderlund, Magnus
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Journal of retailing and consumer services
International journal of hospitality management
396
Journal of business research : JBR
363
Discussion paper series / IZA
337
Social Indicators Research
244
SOEP survey papers
235
Tourism management : research, policies, practice
220
The journal of services marketing
204
The service industries journal
191
Journal of Services Marketing
186
Journal of travel and tourism marketing
180
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
174
IZA Discussion Paper
167
Journal of hospitality marketing & management
160
International journal of contemporary hospitality management
147
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
146
NBER working paper series
144
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
139
Working paper / National Bureau of Economic Research, Inc.
119
IZA Discussion Papers
115
Social indicators research : an international and interdisciplinary journal for quality-of-life measurement
114
SpringerLink / Bücher
114
NBER Working Paper
109
Cogent business & management
108
European Journal of Marketing
108
International Journal of Bank Marketing
106
Services marketing quarterly
103
Tourism management perspectives : TMP
100
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
97
Psychology & marketing
96
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
95
Working paper
95
Service business
93
Asia Pacific journal of marketing and logistics
92
Journal of air transport management
92
Journal of service research : JSR
90
International journal of happiness and development
89
Intereconomics
88
The TQM journal : the international review of organizational improvement
88
International journal of productivity and quality management : IJPQM
85
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ECONIS (ZBW)
436
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1
Providing a critical service today for tomorrow's consumers : a relational model of customer evaluations and responses in the child care industry
Kim, Young K.
;
Smith, Amy K.
- In:
Journal of retailing and consumer services
14
(
2007
)
3
,
pp. 232-245
Persistent link: https://www.econbiz.de/10003458658
Saved in:
2
Self-expressiveness in shopping
Sirgy, M. Joseph
;
Lee, Dong-jin
;
Yu, Grace B.
; …
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 292-299
Persistent link: https://www.econbiz.de/10011473231
Saved in:
3
The effects of retail apps on shopping well-being and loyalty intention : a matter of competence more than autonomy
Flacandji, Michaël
;
Vlad, Mariana
;
Lunardo, Renaud
- In:
Journal of retailing and consumer services
78
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10015085056
Saved in:
4
Music consumption : lifestyle choice or addiction
Cockrill, Antje
;
Sullivan, Margaret
;
Norbury, Heather L.
- In:
Journal of retailing and consumer services
18
(
2011
)
2
,
pp. 160-166
Persistent link: https://www.econbiz.de/10008938713
Saved in:
5
Conceptualizing the brand in social media community : the five sources model
Davis, Robert
;
Piven, Inna
;
Breazeale, Michael
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 468-481
Persistent link: https://www.econbiz.de/10010388551
Saved in:
6
Designing retail : unravelling coping strategies through emphatic interviewing owner managers
Madsen, Signe Mørk
;
Petermans, Ann
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012269084
Saved in:
7
Customer perceptions of frontline employee service delivery : a study of Russian bank customer satisfaction and behavioural intentions
Rod, Michel
;
Ashill, Nicholas J.
;
Gibbs, Tanya
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 212-221
Persistent link: https://www.econbiz.de/10011473203
Saved in:
8
Shopping well-being : is it just a matter of pleasure or doing the task? The role of shopper's gender and self-congruity
El Hedhli, Kamel
;
Zourrig, Haithem
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 1-13
Persistent link: https://www.econbiz.de/10011528465
Saved in:
9
In search of status : unpacking the relationship of status with individualism-collectivism, counterconformity motivations and life satisfaction
Nabi, Nazia
;
Siahtiri, Vida
;
O'Cass, Aron
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 378-386
Persistent link: https://www.econbiz.de/10012115157
Saved in:
10
Do brands make consumers happy? : a masstige theory perspective
Kumar, Ajay
;
Paul, Justin
;
Starčević, Slađana
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012431586
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