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Internet or store? : an ethnographic study of consumers' internet and store-based grocery shopping practices
Elms, Jonathan; De Kervenoael, Ronan; Hallsworth, Alan G. - In: Journal of retailing and consumer services 32 (2016), pp. 234-243
Persistent link: https://www.econbiz.de/10011556660
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Creating customer repurchase intention in internet retailing : the effects of multiple service events and product type
Cho, Yun Kyung - In: Journal of retailing and consumer services 22 (2015), pp. 213-222
Persistent link: https://www.econbiz.de/10010469043
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That's different! : how consumers respond to retail website change
Ainsworth, Jeremy; Ballantine, Paul W. - In: Journal of retailing and consumer services 21 (2014) 5, pp. 764-772
Persistent link: https://www.econbiz.de/10010407227
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e-banking culture : a comparison of EU 27 countries and Portuguese case in the EU 27 retail banking context
Fonseca, Jaime R. S. - In: Journal of retailing and consumer services 21 (2014) 5, pp. 708-716
Persistent link: https://www.econbiz.de/10010407237
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A consumer typology based on e-service quality and e-satisfaction
Bressolles, Grégory; Durieu, François; Senecal, Sylvain - In: Journal of retailing and consumer services 21 (2014) 6, pp. 889-896
Persistent link: https://www.econbiz.de/10010437000
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Should retailers harmonize marketing variable across their distribution channels? : an investigation of cross-channel effects in multi-channel retailing
Baal, Sebastian van - In: Journal of retailing and consumer services 21 (2014) 6, pp. 1038-1046
Persistent link: https://www.econbiz.de/10010437669
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Influence of congruity in store-attribute dimensions and self-image on purchase intentions in online stores of multichannel retailers
Badrinarayanan, Vishag; Becerra, Enrique P.; … - In: Journal of retailing and consumer services 21 (2014) 6, pp. 1013-1020
Persistent link: https://www.econbiz.de/10010437685
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Online loyalty and its interaction with switching barriers
Mutum, Dilip S.; Ghazali, Ezlika Mohd; Bang, Nguyen; … - In: Journal of retailing and consumer services 21 (2014) 6, pp. 942-949
Persistent link: https://www.econbiz.de/10010437724
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The role of e-service quality management in the delivery business value
Doherty, Neil F.; Shakur, Mahani; Ellis-Chadwick, Fiona - In: Journal of retailing and consumer services 27 (2015), pp. 52-62
Persistent link: https://www.econbiz.de/10011388068
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Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie; O'Cass, Aron; Ahrholdt, Dennis C. - In: Journal of retailing and consumer services 27 (2015), pp. 90-102
Persistent link: https://www.econbiz.de/10011388091