Creating customer repurchase intention in internet retailing : the effects of multiple service events and product type
Yun Kyung Cho
| Year of publication: |
2015
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|---|---|
| Authors: | Cho, Yun Kyung |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 22.2015, p. 213-222
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| Subject: | Internet retailing | Service quality | Repurchase intention | Product type | Online-Handel | Online retailing | Dienstleistungsqualität | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Internet | Electronic Commerce | E-commerce |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010469043