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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
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Beziehungsmarketing
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Einzelhandel
3
Relationship marketing
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Retail trade
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Consumer services
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Homosexuality
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Homosexualität
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Airline
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Airlines
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Apparel retailing
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Beschwerdemanagement
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Brand credibility
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Brand image
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Brand management
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Commercial friendships
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Complaint management
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Consumer vulnerability
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Credibility
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Customer satisfaction
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Customer service
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Dienstleistung
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Dienstleistungsqualität
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Ethiopia
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Fluggesellschaft
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Gay consumers
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Glaubwürdigkeit
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Hardship
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Kundenservice
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Kundenzufriedenheit
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Russell-Bennett, Rebekah
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Bougoure, Ursula Sigrid
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Drennan, Judy
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Fazal-e-Hasan, Syed
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Galvas, Charmaine
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Letheren, Kate
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Journal of retailing and consumer services
Journal of Services Marketing
19
The journal of services marketing
18
Journal of Social Marketing
8
Journal of marketing management : MM
8
Journal of business research : JBR
7
European Journal of Marketing
6
European journal of marketing : EJM
6
Journal of Service Theory and Practice
6
Australasian marketing journal
5
Health marketing quarterly
5
Journal of service theory and practice
4
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
3
International journal of consumer studies
2
Journal of Business Research
2
Journal of Service Management
2
Journal of management & organization : journal of Australian and New Zealand Academy of Management
2
Journal of marketing education : JME
2
Journal of marketing management : JMM ; journal of the Academy of Marketing
2
Journal of nonprofit & public sector marketing
2
Journal of service management
2
Psychology & Marketing
2
Psychology & marketing
2
Business horizons
1
Contemporary issues in social marketing
1
Covid economics : vetted and real-time papers
1
Energy policy
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International Marketing Review
1
International journal of market research
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
Journal of public policy & marketing : JPP & M ; an annual publ. of the Division of Research, Graduate School of Business Administration, University of Michigan
1
Journal of service research
1
Nonprofit and voluntary sector quarterly : journal of the Association for Research on Nonprofit Organizations and Voluntary Action
1
Research companion to emotion in organizations
1
Social marketing and behaviour change : models, theory and applications
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
The journal of brand management : an international journal
1
The marketing book
1
The service industries journal
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1
Exploring the resources associated with consumer vulnerability : designing nuanced retail hardship programs
Galvas, Charmaine
;
Letheren, Kate
;
Russell-Bennett, Rebekah
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012305342
Saved in:
2
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
3
Commercial friendships between gay sales associates and straight female customers in luxury settings : a proposed theoretical framework
Rosenbaum, Mark S.
;
Russell-Bennett, Rebekah
;
Drennan, Judy
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 179-186
Persistent link: https://www.econbiz.de/10011388124
Saved in:
4
"I'll wait for him" : understanding when female shoppers prefer working with gay male sales associates
Rosenbaum, Mark S.
;
Russell, Eric M.
;
Russell-Bennett, …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 172-179
Persistent link: https://www.econbiz.de/10011697986
Saved in:
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