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How IT affordances influence customer engagement in live streaming commerce? : a dual-stage analysis of PLS-SEM and fsQCA
Yan, Ying; Chen, Hongquan; Shao, Bingjia; Lei, Yuanyang - In: Journal of retailing and consumer services 74 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014364028
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Role of gratitude and obligation in long term customer relationships
Dewani, Prem Prakash; Sinha, P. K.; Mathur, Sameer - In: Journal of retailing and consumer services 31 (2016), pp. 143-156
Persistent link: https://www.econbiz.de/10011528587
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Sociodemographic and spatial disaggregation of e-commerce channel use in the grocery market in Great Britain
Hood, Nick; Urquhart, Ryan; Newing, Andy; Heppenstall, … - In: Journal of retailing and consumer services 55 (2020), pp. 1-17
Persistent link: https://www.econbiz.de/10012268812
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Consumer behaviour and disposition decisions : the why and how of smartphone disposition
Hiram Ting; Thaichon, Park; Chuah, Francis; Tan, Sharon … - In: Journal of retailing and consumer services 51 (2019), pp. 212-220
Persistent link: https://www.econbiz.de/10012115122