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Exploring information technology success of augmented reality retail applications in retail food chain
Chiu, Candy Lim; Ho, Han Chiang; Yu, Tiancheng; Liu, Yijun - In: Journal of retailing and consumer services 61 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012581894
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"Alexafying" shoppers : the examination of Amazon's captive relationship strategy
Ramadan, Zahy B. - In: Journal of retailing and consumer services 62 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012648834
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Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia; Huang, Lin - In: Journal of retailing and consumer services 63 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
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Purchasing veg private labels? : a comparison between occasional and regular buyers
Martinelli, Elisa; De Canio, Francesca - In: Journal of retailing and consumer services 63 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012666025
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Does managing customer accounts receivable impact customer relationships, and sales performance? : an empirical investigation
Singh, Ramendra Pratap; Singh, Ramendra; Mishra, Prashant - In: Journal of retailing and consumer services 60 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012502649
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Customer experience in the B2B area : the impact of age-related impressions
Lecoeuvre, Laurence; Turner, J. Rodney; Kuppelwieser, Volker - In: Journal of retailing and consumer services 58 (2021), pp. 1-7
Persistent link: https://www.econbiz.de/10012430624
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Enhancing relationships in e-tail : role of relationship quality and duration
Dorai, Sriram; Balasubramanian, Nataraj; Sivakumaran, … - In: Journal of retailing and consumer services 58 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012430723
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"How does customer perception of salespeople influence the relationship? A study in an emerging economy"
Arditto, Luis; Cambra-Fierro, Jesús J.; … - In: Journal of retailing and consumer services 54 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012238384
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Managing customer reactions to brand deletion in B2B and B2C contexts
Shah, Purvi - In: Journal of retailing and consumer services 57 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012305309
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The unique role of relationship marketing in small businesse'’ customer experience
Gilboa, Shaked; Seger-Guttmann, Tali; Mimran, Ofir - In: Journal of retailing and consumer services 51 (2019), pp. 152-164
Persistent link: https://www.econbiz.de/10012115062